{"id":9440,"date":"2025-09-25T09:50:18","date_gmt":"2025-09-25T00:50:18","guid":{"rendered":"https:\/\/dx.funaisoken.co.jp\/zoho\/?post_type=column&#038;p=9440"},"modified":"2025-09-25T09:50:20","modified_gmt":"2025-09-25T00:50:20","slug":"100oku-crm-consulting","status":"publish","type":"column","link":"https:\/\/dx.funaisoken.co.jp\/zoho\/column\/100oku-crm-consulting\/","title":{"rendered":"\u6210\u9577\u4f01\u696d\u306e\u7f85\u91dd\u76e4\uff01\u5e74\u5546100\u5104\u5186\u9054\u6210\u3092\u52a0\u901f\u3059\u308bCRM\u30b3\u30f3\u30b5\u30eb\u30c6\u30a3\u30f3\u30b0"},"content":{"rendered":"<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_82_2 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">\u3053\u306e\u8a18\u4e8b\u306e\u76ee\u6b21<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default 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style=\"font-size: 21px;\" class=\"vk_inline-font-size\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-vivid-green-cyan-color\"><span data-color=\"#fffd6b\" style=\"--vk-highlighter-color: rgba(255, 253, 107, 0.7);\" class=\"vk_highlighter\"> \u300cCRM\u30ab\u30f3\u30d1\u30cb\u30fc\u300d<\/span><\/mark><\/span><\/strong>\u3068\u5b9a\u7fa9\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<div class=\"wp-block-vk-blocks-spacer vk_spacer vk_spacer-type-margin-top\"><div 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id=\"%E6%88%90%E9%95%B7%E4%BC%81%E6%A5%AD%E3%81%8C%E7%9B%AE%E6%8C%87%E3%81%99%E3%80%8CCRM%E3%82%AB%E3%83%B3%E3%83%91%E3%83%8B%E3%83%BC%E3%80%8D%E3%81%A8%E3%81%AF%EF%BC%9F\"><\/span><strong>\u6210\u9577\u4f01\u696d\u304c\u76ee\u6307\u3059\u300cCRM\u30ab\u30f3\u30d1\u30cb\u30fc\u300d\u3068\u306f\uff1f<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E3%80%8C%E9%A1%A7%E5%AE%A2%E9%96%A2%E4%BF%82%E4%BE%A1%E5%80%A4%E3%80%8D%E3%81%AE%E6%9C%80%E5%A4%A7%E5%8C%96%E3%81%8C%E6%88%90%E9%95%B7%E3%81%AE%E9%8D%B5\"><\/span><strong>\u300c\u9867\u5ba2\u95a2\u4fc2\u4fa1\u5024\u300d\u306e\u6700\u5927\u5316\u304c\u6210\u9577\u306e\u9375<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>\u5e74\u5546100\u5104\u5186\u3092\u76ee\u6307\u3059\u6210\u9577\u4f01\u696d\u304c\u7740\u76ee\u3057\u3066\u3044\u308b\u306e\u306f\u3001<strong>\u300c\u9867\u5ba2\u95a2\u4fc2\u4fa1\u5024\u300d\u306e\u5411\u4e0a<\/strong>\u3067\u3059\u3002<\/p>\n\n\n\n<div class=\"wp-block-vk-blocks-spacer vk_spacer vk_spacer-type-margin-top\"><div class=\"vk_block-margin-sm--margin-top\"><\/div><\/div>\n\n\n\n<p>\u4eba\u53e3\u6e1b\u5c11\u304c\u9032\u3080\u73fe\u4ee3\u306b\u304a\u3044\u3066\u3001\u4e00\u4eba\u306e\u9867\u5ba2\u3068\u9577\u304f\u6df1\u3044\u95a2\u4fc2\u3092\u7bc9\u304d\u3001\u7d99\u7d9a\u7684\u306b\u591a\u304f\u306e\u53d6\u5f15\u3092\u884c\u3046\u3053\u3068\u306f\u975e\u5e38\u306b\u91cd\u8981\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u9867\u5ba2\u3068\u306e\u9577\u671f\u7684\u306a\u95a2\u4fc2\u3092\u69cb\u7bc9\u3057\u3001\u305d\u3053\u304b\u3089\u751f\u307f\u51fa\u3055\u308c\u308b\u4fa1\u5024\u3092\u6700\u5927\u5316\u3059\u308b\u3053\u3068\u304c\u3001\u6301\u7d9a\u7684\u306a\u6210\u9577\u306e\u9375\u3068\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<div class=\"wp-block-vk-blocks-spacer vk_spacer vk_spacer-type-margin-top\"><div class=\"vk_block-margin-sm--margin-top\"><\/div><\/div>\n\n\n\n<p>\u3053\u306e\u9867\u5ba2\u95a2\u4fc2\u4fa1\u5024\u3092\u5411\u4e0a\u3055\u305b\u308b\u305f\u3081\u306e\u4e2d\u5fc3\u3068\u306a\u308b\u306e\u304c\u3001<strong>CRM\uff08\u9867\u5ba2\u95a2\u4fc2\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0\uff09<\/strong>\u3067\u3059\u3002<\/p>\n\n\n\n<div class=\"wp-block-vk-blocks-spacer vk_spacer vk_spacer-type-margin-top\"><div class=\"vk_block-margin-sm--margin-top\"><\/div><\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E3%80%8C%E9%A1%A7%E5%AE%A2%E3%83%AA%E3%82%B9%E3%83%88%E3%82%AB%E3%83%B3%E3%83%91%E3%83%8B%E3%83%BC%E3%80%8D%E3%81%A8%E3%81%AE%E6%B1%BA%E5%AE%9A%E7%9A%84%E3%81%AA%E9%81%95%E3%81%84\"><\/span><strong>\u300c\u9867\u5ba2\u30ea\u30b9\u30c8\u30ab\u30f3\u30d1\u30cb\u30fc\u300d\u3068\u306e\u6c7a\u5b9a\u7684\u306a\u9055\u3044<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>\u5192\u982d\u3067\u8ff0\u3079\u305f\u300cCRM\u30ab\u30f3\u30d1\u30cb\u30fc\u300d\u306f\u3001\u9867\u5ba2\u30c7\u30fc\u30bf\u7ba1\u7406\u306b\u95a2\u3059\u308b\u69d8\u3005\u306a\u8ab2\u984c\u3092\u89e3\u6c7a\u3067\u304d\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<div class=\"wp-block-vk-blocks-spacer vk_spacer vk_spacer-type-margin-top\"><div class=\"vk_block-margin-sm--margin-top\"><\/div><\/div>\n\n\n\n<p>\u5358\u306b\u9867\u5ba2\u30ea\u30b9\u30c8\u3092\u4fdd\u6709\u30fb\u7ba1\u7406\u3057\u3066\u3044\u308b\u3060\u3051\u306e\u300c\u9867\u5ba2\u30ea\u30b9\u30c8\u30ab\u30f3\u30d1\u30cb\u30fc\u300d\u3068\u6bd4\u8f03\u3059\u308b\u3068\u3001<br>\u305d\u306e\u76ee\u7684\u3001\u6a5f\u80fd\u3001\u30c7\u30fc\u30bf\u6d3b\u7528\u3001\u52b9\u679c\u3001\u30b7\u30b9\u30c6\u30e0\u306e\u7bc4\u56f2\u306b\u304a\u3044\u3066\u3001\u4e0b\u8a18\u306e\u3068\u304a\u308a\u660e\u78ba\u306a\u9055\u3044\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<div class=\"wp-block-vk-blocks-spacer vk_spacer vk_spacer-type-margin-top\"><div class=\"vk_block-margin-sm--margin-top\"><\/div><\/div>\n\n\n\n<figure class=\"wp-block-table cross-table-2 is-style-regular\"><table><thead><tr><th class=\"has-text-align-right\" data-align=\"right\"><\/th><th class=\"has-text-align-center\" data-align=\"center\">\u9867\u5ba2\u30ea\u30b9\u30c8\u30ab\u30f3\u30d1\u30cb\u30fc<\/th><th class=\"has-text-align-center\" data-align=\"center\">CRM\u30ab\u30f3\u30d1\u30cb\u30fc<\/th><\/tr><\/thead><tbody><tr><td class=\"has-text-align-right\" data-align=\"right\"><strong>\u76ee\u7684<\/strong><\/td><td class=\"has-text-align-center\" data-align=\"center\">\u9867\u5ba2\u60c5\u5831\u306e\u8a18\u9332\u3068\u7ba1\u7406<\/td><td class=\"has-text-align-center\" data-align=\"center\"><strong>\u9867\u5ba2\u3068\u306e\u9577\u671f\u7684\u306a<br>\u95a2\u4fc2\u69cb\u7bc9\u306b\u3088\u308bLTV\u5411\u4e0a<\/strong><\/td><\/tr><tr><td class=\"has-text-align-right\" data-align=\"right\"><strong><strong><strong>\u6a5f\u80fd<\/strong><\/strong><\/strong><\/td><td class=\"has-text-align-center\" data-align=\"center\">\u306a\u3057\u3001\u307e\u305f\u306f\u9650\u5b9a\u7684<\/td><td class=\"has-text-align-center\" data-align=\"center\"><strong>\u9867\u5ba2\u30c7\u30fc\u30bf\u5206\u6790\u3001MA\u3001<br>\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u306a\u3069<\/strong><\/td><\/tr><tr><td class=\"has-text-align-right\" data-align=\"right\"><strong><strong>\u30c7\u30fc\u30bf\u6d3b\u7528<\/strong><\/strong><\/td><td class=\"has-text-align-center\" data-align=\"center\">\u9650\u5b9a\u7684\uff08\u8a18\u9332\u3001\u691c\u7d22\u7a0b\u5ea6\uff09<\/td><td class=\"has-text-align-center\" data-align=\"center\"><strong>\u30cb\u30fc\u30ba\u628a\u63e1\u3001\u30bb\u30b0\u30e1\u30f3\u30c8\u5206\u3051\u3001<br>\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u5316<\/strong><\/td><\/tr><tr><td class=\"has-text-align-right\" data-align=\"right\"><strong><strong>\u52b9\u679c<\/strong><\/strong><\/td><td class=\"has-text-align-center\" data-align=\"center\">\u9650\u5b9a\u7684<\/td><td class=\"has-text-align-center\" data-align=\"center\"><strong>\u9867\u5ba2\u30ed\u30a4\u30e4\u30eb\u30c6\u30a3\u5411\u4e0a\u3001<br>\u53ce\u76ca\u5897\u52a0\u3001\u30b3\u30b9\u30c8\u524a\u6e1b<\/strong><\/td><\/tr><tr><td class=\"has-text-align-right\" data-align=\"right\"><strong><strong>\u30b7\u30b9\u30c6\u30e0\u7bc4\u56f2<\/strong><\/strong><\/td><td class=\"has-text-align-center\" data-align=\"center\">\u7279\u5b9a\u306e\u696d\u52d9\u3084\u62c5\u5f53\u8005<\/td><td class=\"has-text-align-center\" data-align=\"center\"><strong>\u55b6\u696d\u3001\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3001CS\u3001<br>\u30d0\u30c3\u30af\u30aa\u30d5\u30a3\u30b9\u7b49\u7d44\u7e54\u5168\u4f53<\/strong><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<div class=\"wp-block-vk-blocks-spacer vk_spacer vk_spacer-type-margin-top\"><div class=\"vk_block-margin-md--margin-top\"><\/div><\/div>\n\n\n\n<p>CRM\u30ab\u30f3\u30d1\u30cb\u30fc\u306f\u3001\u9867\u5ba2\u30ea\u30b9\u30c8\u3092\u5358\u306b\u4fdd\u6709\u3059\u308b\u3060\u3051\u3067\u306a\u304f\u3001\u9867\u5ba2\u30c7\u30fc\u30bf\u5206\u6790\u3001<br>\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u30aa\u30fc\u30c8\u30e1\u30fc\u30b7\u30e7\u30f3\uff08MA\uff09\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u3068\u3044\u3063\u305f\u591a\u69d8\u306a\u6a5f\u80fd\u3092\u6301\u3061\u3001<br><strong>\u9867\u5ba2\u30cb\u30fc\u30ba\u306e\u628a\u63e1\u3084\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u5316\u3068\u3044\u3063\u305f\u9ad8\u5ea6\u306a\u30c7\u30fc\u30bf\u6d3b\u7528<\/strong>\u3092\u884c\u3063\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<div class=\"wp-block-vk-blocks-spacer vk_spacer vk_spacer-type-margin-top\"><div class=\"vk_block-margin-sm--margin-top\"><\/div><\/div>\n\n\n\n<p>\u3053\u308c\u306b\u3088\u308a\u3001\u9867\u5ba2\u30ed\u30a4\u30e4\u30eb\u30c6\u30a3\u306e\u5411\u4e0a\u3084\u53ce\u76ca\u5897\u52a0\u3068\u3044\u3063\u305f\u52b9\u679c\u3092\u5b9f\u73fe\u3057\u3001<br>\u9867\u5ba2\u63a5\u70b9\u5168\u4f53\u3092\u7d71\u5408\u7684\u306b\u7ba1\u7406\u3067\u304d\u308b\u30b7\u30b9\u30c6\u30e0\u3092\u7d44\u7e54\u5168\u4f53\u3067\u6d3b\u7528\u3057\u3066\u3044\u308b\u306e\u3067\u3059\u3002<\/p>\n\n\n\n<div class=\"wp-block-vk-blocks-spacer vk_spacer vk_spacer-type-margin-top\"><div class=\"vk_block-margin-sm--margin-top\"><\/div><\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E3%80%8C360%E5%BA%A6%E9%A1%A7%E5%AE%A2%E3%83%93%E3%83%A5%E3%83%BC%E3%80%8D%E3%81%AE%E5%AE%9F%E7%8F%BE\"><\/span><strong>\u300c360\u5ea6\u9867\u5ba2\u30d3\u30e5\u30fc\u300d\u306e\u5b9f\u73fe<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>CRM\u30ab\u30f3\u30d1\u30cb\u30fc\u306f\u3001\u9867\u5ba2\u306b\u95a2\u3059\u308b\u3042\u3089\u3086\u308b\u60c5\u5831\u3092\u7d71\u5408\u3057\u3001<br>\u9867\u5ba2\u4e00\u4eba\u3072\u3068\u308a\u3092\u5168\u65b9\u4f4d\u7684\uff08360\u5ea6\uff09\u306b\u7406\u89e3\u3059\u308b\u300c<strong>360\u5ea6\u9867\u5ba2\u30d3\u30e5\u30fc<\/strong>\u300d\u3092\u5b9f\u73fe\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<div class=\"wp-block-vk-blocks-spacer vk_spacer vk_spacer-type-margin-top\"><div class=\"vk_block-margin-sm--margin-top\"><\/div><\/div>\n\n\n\n<p>\u5c5e\u6027\u60c5\u5831\u3084Web\u30b5\u30a4\u30c8\u306e\u95b2\u89a7\u5c65\u6b74\u3001\u8cfc\u8cb7\u5c65\u6b74\u3001\u554f\u3044\u5408\u308f\u305b\u5c65\u6b74\u3001SNS\u3067\u306e\u767a\u8a00\u3001\u5546\u8ac7\u5c65\u6b74\u306a\u3069\u3001<br><strong>\u9867\u5ba2\u306b\u95a2\u3059\u308b\u5168\u3066\u306e\u60c5\u5831\u304c1\u3064\u306e\u4ed5\u7d44\u307f\u3067\u7ba1\u7406<\/strong>\u3055\u308c\u3066\u304a\u308a\u3001\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u3067\u9867\u5ba2\u306e\u52d5\u304d\u3092\u628a\u63e1\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E5%B9%B4%E5%95%86100%E5%84%84%E5%86%86%E3%82%92%E7%9B%AE%E6%8C%87%E3%81%99%E4%BC%81%E6%A5%AD%E3%81%8C%E7%9B%B4%E9%9D%A2%E3%81%99%E3%82%8B_%E9%A1%A7%E5%AE%A2%E3%83%87%E3%83%BC%E3%82%BF%E7%AE%A1%E7%90%86%E3%81%AE%E5%A3%81\"><\/span><strong>\u5e74\u5546100\u5104\u5186\u3092\u76ee\u6307\u3059\u4f01\u696d\u304c\u76f4\u9762\u3059\u308b<\/strong><br><strong>\u9867\u5ba2\u30c7\u30fc\u30bf\u7ba1\u7406\u306e\u58c1<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>\u7279\u306b\u6210\u9577\u9014\u4e0a\u306b\u3042\u308b\u4f01\u696d\u3067\u306f\u3001\u9867\u5ba2\u30c7\u30fc\u30bf\u306e\u7ba1\u7406\u306b\u69d8\u3005\u306a\u8ab2\u984c\u3092\u62b1\u3048\u3066\u3044\u3089\u3063\u3057\u3083\u308b\u3053\u3068\u3092\u304a\u898b\u639b\u3051\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<div class=\"wp-block-vk-blocks-spacer vk_spacer vk_spacer-type-margin-top\"><div class=\"vk_block-margin-sm--margin-top\"><\/div><\/div>\n\n\n\n<p>\u5177\u4f53\u7684\u306b\u306f\u3001\u4e0b\u8a18\u306e\u8ab2\u984c\u304c\u3088\u304f\u898b\u3089\u308c\u307e\u3059\u3002<\/p>\n\n\n\n<div class=\"wp-block-group is-style-vk-group-alert-danger\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E5%B9%B4%E5%95%86100%E5%84%84%E5%86%86%E3%82%92%E7%9B%AE%E6%8C%87%E3%81%99%E4%BC%81%E6%A5%AD%E3%81%AB%E3%82%88%E3%81%8F%E3%81%82%E3%82%8B%E8%AA%B2%E9%A1%8C\"><\/span>\u5e74\u5546100\u5104\u5186\u3092\u76ee\u6307\u3059\u4f01\u696d\u306b\u3088\u304f\u3042\u308b\u8ab2\u984c<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<ul class=\"wp-block-list is-style-vk-frown-mark no-listimage vk_list_1\">\n<li>\u9867\u5ba2\u30c7\u30fc\u30bf\u3092\u7ba1\u7406\u3057\u3066\u3044\u308b\u3082\u306e\u306e\u3001\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u6d3b\u52d5\u306b\u5341\u5206\u306b\u6d3b\u304b\u305b\u3066\u3044\u306a\u3044\u3002<\/li>\n\n\n\n<li>\u30ea\u30d4\u30fc\u30c8\u8cfc\u8cb7\u3084\u5546\u54c1\u5225\u306e\u8cfc\u8cb7\u5c65\u6b74\u306b\u3082\u3068\u3065\u3044\u305fLTV\uff08\u9867\u5ba2\u751f\u6daf\u4fa1\u5024\uff09\u306e\u6700\u5927\u5316\u304c\u3067\u304d\u3066\u3044\u306a\u3044\u3002<\/li>\n\n\n\n<li>\u8cc7\u6599\u8acb\u6c42\u306a\u3069\u3067\u7372\u5f97\u3057\u305f\u898b\u8fbc\u307f\u5ea6\u306e\u4f4e\u3044\u9867\u5ba2\u3092\u3001\u3069\u306e\u3088\u3046\u306b\u80b2\u6210\u3057\u3066\u3044\u3051\u3070\u826f\u3044\u304b\u5206\u304b\u3089\u306a\u3044\u3002<\/li>\n\n\n\n<li>\u7279\u306b\u591a\u4e8b\u696d\u3092\u5c55\u958b\u3057\u3066\u3044\u308b\u4f01\u696d\u3067\u306f\u3001\u4e8b\u696d\u9593\u3067\u9867\u5ba2\u30c7\u30fc\u30bf\u306e\u9023\u643a\u304c\u3067\u304d\u3066\u304a\u3089\u305a\u3001\u30b0\u30eb\u30fc\u30d7\u5168\u4f53\u3067\u306e\u9867\u5ba2\u7406\u89e3\u3084\u30af\u30ed\u30b9\u30bb\u30eb\u30fb\u30a2\u30c3\u30d7\u30bb\u30eb\u304c\u9032\u307e\u306a\u3044\u3002<\/li>\n\n\n\n<li>\u9867\u5ba2\u7ba1\u7406\u304c\u7279\u5b9a\u306e\u55b6\u696d\u62c5\u5f53\u8005\u4efb\u305b\u306b\u306a\u308a\u3001\u7d44\u7e54\u5168\u4f53\u3067\u9867\u5ba2\u60c5\u5831\u3092\u5171\u6709\u30fb\u6d3b\u7528\u3067\u304d\u3066\u3044\u306a\u3044\uff08\u5c5e\u4eba\u5316\uff09\u3002<\/li>\n\n\n\n<li>\u4f01\u696d\u5168\u4f53\u3084\u30b0\u30eb\u30fc\u30d7\u5168\u4f53\u3067\u306e\u9867\u5ba2\u30c7\u30fc\u30bf\u306e\u4e00\u5143\u7ba1\u7406\u304c\u3067\u304d\u3066\u3044\u306a\u3044\u305f\u3081\u3001\u30c7\u30fc\u30bf\u306b\u3082\u3068\u3065\u3044\u305f\u6226\u7565\u7684\u306a\u30a2\u30af\u30b7\u30e7\u30f3\u304c\u53d6\u308a\u3065\u3089\u3044\u3002<\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n<p>\u3053\u308c\u3089\u306e\u8ab2\u984c\u3092\u89e3\u6c7a\u3057\u3001\u300cCRM\u30ab\u30f3\u30d1\u30cb\u30fc\u300d\u3078\u3068\u7d44\u7e54\u5909\u9769\u3059\u308b\u3053\u3068\u304c\u3001100\u5104\u5186\u4f01\u696d\u3078\u306e\u6210\u9577\u306b\u4e0d\u53ef\u6b20\u3067\u3059\u3002<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"CRM%E6%B4%BB%E7%94%A8%E3%81%AE%E5%85%B7%E4%BD%93%E5%83%8F%E3%81%A8%E8%BF%BD%E3%81%86%E3%81%B9%E3%81%8D%E9%87%8D%E8%A6%81KPI\"><\/span><strong>CRM\u6d3b\u7528\u306e\u5177\u4f53\u50cf\u3068\u8ffd\u3046\u3079\u304d\u91cd\u8981KPI<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"B2B%E3%81%AB%E3%81%8A%E3%81%91%E3%82%8BCRM%E3%83%97%E3%83%AD%E3%82%BB%E3%82%B9%E3%81%AE%E5%85%B7%E4%BD%93%E4%BE%8B\"><\/span><strong>B2B<\/strong><strong>\u306b\u304a\u3051\u308bCRM\u30d7\u30ed\u30bb\u30b9\u306e\u5177\u4f53\u4f8b<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>CRM\u306e\u6d3b\u7528\u306f\u3001\u4f01\u696d\u306e\u69d8\u3005\u306a\u9867\u5ba2\u63a5\u70b9\u306b\u304a\u3044\u3066\u884c\u308f\u308c\u307e\u3059\u3002<br>\u7279\u306bB2B\u4f01\u696d\u306b\u304a\u3044\u3066\u306f\u3001\u4e0b\u8a18\u306e\u3088\u3046\u306b\u30ea\u30fc\u30c9\u7372\u5f97\u304b\u3089\u5546\u8ac7\u3001\u53d7\u6ce8\u3001\u305d\u3057\u3066\u305d\u306e\u5f8c\u306e\u95a2\u4fc2\u7dad\u6301\u3078\u3068\u7d9a\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<div class=\"wp-block-vk-blocks-spacer vk_spacer vk_spacer-type-margin-top\"><div class=\"vk_block-margin-md--margin-top\"><\/div><\/div>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>\u30ea\u30fc\u30c9\u7372\u5f97\u30fb\u96c6\u7d04<\/strong>\uff1a<br>Web\u30b5\u30a4\u30c8\u554f\u3044\u5408\u308f\u305b\u3001\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u3001\u5c55\u793a\u4f1a\u3001\u30a4\u30d9\u30f3\u30c8\u306a\u3069\u3001\u69d8\u3005\u306a\u7d4c\u8def\u304b\u3089\u7372\u5f97\u3057\u305f\u898b\u8fbc\u307f\u5ba2\uff08\u30ea\u30fc\u30c9\uff09\u306e\u60c5\u5831\u3092CRM\u306b\u96c6\u7d04\u3059\u308b\u3053\u3068\u304b\u3089\u59cb\u307e\u308a\u307e\u3059\u3002<\/li>\n\n\n\n<li><strong>\u30ea\u30fc\u30c9\u30ca\u30fc\u30c1\u30e3\u30ea\u30f3\u30b0\uff08\u898b\u8fbc\u307f\u5ba2\u80b2\u6210\uff09<\/strong>:<br> CRM\u306b\u53d6\u308a\u8fbc\u307e\u308c\u305f\u60c5\u5831\u306f\u3001\u6b21\u306b\u300c\u30ea\u30fc\u30c9\u30ca\u30fc\u30c1\u30e3\u30ea\u30f3\u30b0\u300d\u306b\u6d3b\u7528\u3055\u308c\u307e\u3059\u3002<br>\u5b9a\u671f\u7684\u306a\u30e1\u30fc\u30eb\u30de\u30ac\u30b8\u30f3\u914d\u4fe1\u306f\u305d\u306e\u4ee3\u8868\u4f8b\u3067\u3059\u3002<br>\u30e1\u30fc\u30eb\u306e\u958b\u5c01\u30fb\u30af\u30ea\u30c3\u30af\u3001Web\u30b5\u30a4\u30c8\u8a2a\u554f\u5c65\u6b74\u306a\u3069\u3082CRM\u306b\u84c4\u7a4d\u3055\u308c\u3001\u898b\u8fbc\u307f\u5ba2\u306e\u8208\u5473\u95a2\u5fc3\u306e\u5ea6\u5408\u3044\u3092\u628a\u63e1\u3059\u308b\u305f\u3081\u306b\u6d3b\u7528\u3055\u308c\u307e\u3059\u3002<\/li>\n\n\n\n<li><strong>\u30a4\u30f3\u30b5\u30a4\u30c9\u30bb\u30fc\u30eb\u30b9\u9023\u643a<\/strong>\uff1a<br>\u898b\u8fbc\u307f\u5ba2\u304c\u7279\u5b9a\u306e\u8cc7\u6599\u3092\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9\u3059\u308b\u306a\u3069\u3001\u5177\u4f53\u7684\u306a\u8208\u5473\u3092\u793a\u3057\u305f\u30bf\u30a4\u30df\u30f3\u30b0\u3067\u3001\u30a4\u30f3\u30b5\u30a4\u30c9\u30bb\u30fc\u30eb\u30b9\u90e8\u9580\u304c\u30a2\u30d7\u30ed\u30fc\u30c1\u3092\u884c\u3044\u307e\u3059\u3002<br>\u3053\u306e\u6d3b\u52d5\u3082CRM\u5185\u3067\u904b\u7528\u3055\u308c\u3001\u9867\u5ba2\u3068\u306e\u3084\u308a\u53d6\u308a\u5c65\u6b74\u304c\u6b8b\u3055\u308c\u307e\u3059\u3002<\/li>\n\n\n\n<li><strong>\u5546\u8ac7\u30fb\u53d7\u6ce8\u7ba1\u7406<\/strong>\uff1a<br>\u30a4\u30f3\u30b5\u30a4\u30c9\u30bb\u30fc\u30eb\u30b9\u304b\u3089\u5546\u8ac7\u3078\u3068\u9032\u3093\u3060\u5f8c\u306f\u3001\u63d0\u6848\u3001\u898b\u7a4d\u3082\u308a\u3001\u4fa1\u683c\u4ea4\u6e09\u3001\u53d7\u6ce8\u30fb\u5931\u6ce8\u306b\u81f3\u308b\u307e\u3067\u3001\u3059\u3079\u3066\u306e\u30d7\u30ed\u30bb\u30b9\u3068\u7d50\u679c\u304cCRM\u3067\u7ba1\u7406\u3055\u308c\u307e\u3059\u3002<\/li>\n\n\n\n<li><strong>\u84c4\u7a4d\u60c5\u5831\u306e\u5206\u6790\u30fb\u6d3b\u7528<\/strong>\uff1a<br>\u3053\u308c\u3089\u306e\u84c4\u7a4d\u3055\u308c\u305f\u60c5\u5831\u306f\u5206\u6790\u3055\u308c\u3001\u6b21\u306e\u65b0\u305f\u306a\u63d0\u6848\u3084\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u6d3b\u52d5\u3078\u3068\u7e4b\u304c\u3063\u3066\u3044\u304d\u307e\u3059\u3002<\/li>\n<\/ol>\n\n\n\n<div class=\"wp-block-vk-blocks-spacer vk_spacer vk_spacer-type-margin-top\"><div class=\"vk_block-margin-md--margin-top\"><\/div><\/div>\n\n\n\n<p>\u3053\u306e\u3088\u3046\u306b\u3001CRM\u306f\u9867\u5ba2\u3068\u306e\u3059\u3079\u3066\u306e\u63a5\u70b9\u3068\u6d3b\u52d5\u3092\u4e00\u5143\u7ba1\u7406\u3057\u3001<br>\u9867\u5ba2\u95a2\u4fc2\u4fa1\u5024\u306e\u5411\u4e0a\u3092\u56f3\u308b\u305f\u3081\u4e2d\u5fc3\u7684\u306a\u30b7\u30b9\u30c6\u30e0\u3068\u3057\u3066\u6a5f\u80fd\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<div class=\"wp-block-vk-blocks-spacer vk_spacer vk_spacer-type-margin-top\"><div class=\"vk_block-margin-sm--margin-top\"><\/div><\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"LTV%E3%81%A8CPA%EF%BC%9ACRM%E5%B0%8E%E5%85%A5%E3%81%A7%E6%B3%A8%E5%8A%9B%E3%81%99%E3%81%B9%E3%81%8DKPI\"><\/span><strong>LTV\u3068CPA\uff1aCRM\u5c0e\u5165\u3067\u6ce8\u529b\u3059\u3079\u304dKPI<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>CRM\u5c0e\u5165\u306b\u3088\u308b\u6210\u679c\u3092\u6e2c\u308b\u4e0a\u3067\u3001\u7279\u306b\u6ce8\u529b\u3059\u3079\u304dKPI\u304c\u4e8c\u3064\u3042\u308a\u307e\u3059\u3002\u5177\u4f53\u7684\u306b\u306f\u4e0b\u8a18\u306e\u3068\u304a\u308a\u3067\u3059\u3002<\/p>\n\n\n\n<div class=\"wp-block-vk-blocks-spacer vk_spacer vk_spacer-type-margin-top\"><div class=\"vk_block-margin-md--margin-top\"><\/div><\/div>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>LTV\uff08Life Time Value &#8211; \u9867\u5ba2\u751f\u6daf\u4fa1\u5024\uff09:<\/strong> <br>\u300c\u9867\u5ba2\u5358\u4fa1 \u00d7\u8cfc\u8cb7\u983b\u5ea6 \u00d7\u7d99\u7d9a\u671f\u9593\u300d\u3068\u3044\u3046\u7b97\u51fa\u5f0f\u3067\u8868\u3055\u308c\u307e\u3059\u3002<br>\u4eba\u53e3\u6e1b\u5c11\u304c\u9032\u3080\u73fe\u4ee3\u3001\u4e00\u4eba\u306e\u9867\u5ba2\u3068\u9577\u304f\u6df1\u3044\u95a2\u4fc2\u3092\u7bc9\u304d\u3001\u7d99\u7d9a\u7684\u306b\u591a\u304f\u306e\u53d6\u5f15\u3092\u884c\u3046\u3053\u3068\u304c\u91cd\u8981\u3067\u3042\u308a\u3001\u3053\u306eLTV\u3092\u9ad8\u3081\u3066\u3044\u304f\u3053\u3068\u304cCRM\u6d3b\u7528\u306e\u5927\u304d\u306a\u76ee\u6a19\u3068\u306a\u308a\u307e\u3059\u3002<\/li>\n\n\n\n<li><strong>CPA\uff08Cost Per Action &#8211; \u9867\u5ba2\u7372\u5f97\u5358\u4fa1\uff09:<\/strong><br>LTV\u5411\u4e0a\u3068\u3042\u308f\u305b\u3066\u3001\u9867\u5ba2\u7372\u5f97\u306b\u304b\u304b\u308b\u30b3\u30b9\u30c8\u3092\u4e0b\u3052\u308b\u3053\u3068\u3082\u91cd\u8981\u3067\u3059\u3002<br>\u30bf\u30fc\u30b2\u30c3\u30c8\u9867\u5ba2\u3092\u660e\u78ba\u306b\u3057\u3001\u5e83\u544a\u52b9\u679c\u3092\u6700\u9069\u5316\u3059\u308b\u3053\u3068\u3067\u3001CPA\u3092\u524a\u6e1b\u3057\u307e\u3059\u3002<br>\u30c7\u30b8\u30bf\u30eb\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3067\u306f\u3001\u7279\u5b9a\u306e\u30bf\u30fc\u30b2\u30c3\u30c8\u306b\u7d5e\u308a\u8fbc\u307f\u3001\u5fc5\u8981\u306a\u30bf\u30a4\u30df\u30f3\u30b0\u3067\u5fc5\u8981\u306a\u4eba\u3060\u3051\u306b\u5e83\u544a\u3092\u914d\u4fe1\u3059\u308b\u3053\u3068\u3067\u3001CPA\u3092\u6b63\u78ba\u306b\u8ffd\u8de1\u3057\u3001\u4e0b\u3052\u3066\u3044\u304f\u3053\u3068\u3082\u76ee\u6a19\u3068\u306a\u308a\u307e\u3059\u3002<\/li>\n<\/ol>\n\n\n\n<div class=\"wp-block-vk-blocks-spacer vk_spacer vk_spacer-type-margin-top\"><div class=\"vk_block-margin-md--margin-top\"><\/div><\/div>\n\n\n\n<p>CRM\u3092\u3053\u308c\u3089\u306eKPI\u3068\u7d10\u3065\u3051\u3066\u8ffd\u8de1\u3059\u308b\u3053\u3068\u3067\u3001CRM\u3078\u306e\u6295\u8cc7\u5bfe\u52b9\u679c\u3092\u6b63\u78ba\u306b\u628a\u63e1\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<div class=\"wp-block-vk-blocks-spacer vk_spacer vk_spacer-type-margin-top\"><div class=\"vk_block-margin-sm--margin-top\"><\/div><\/div>\n\n\n\n<p>LTV\u304c\u3069\u308c\u3060\u3051\u5411\u4e0a\u3057\u305f\u304b\u3001CPA\u304c\u3069\u308c\u3060\u3051\u524a\u6e1b\u3067\u304d\u305f\u304b\u3068\u3044\u3046\u8996\u70b9\u3067\u6210\u679c\u3092\u8a55\u4fa1\u3059\u308b\u3053\u3068\u304c\u3001<br>CRM\u6d3b\u7528\u306e\u6210\u529f\u306b\u306f\u4e0d\u53ef\u6b20\u3067\u3059\u3002<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"AI%E3%82%A8%E3%83%BC%E3%82%B8%E3%82%A7%E3%83%B3%E3%83%88%E9%80%A3%E6%90%BA%E3%81%AB%E3%82%88%E3%82%8B%E9%A1%A7%E5%AE%A2%E9%96%A2%E4%BF%82%E4%BE%A1%E5%80%A4%E3%81%AE%E3%81%95%E3%82%89%E3%81%AA%E3%82%8B%E5%90%91%E4%B8%8A\"><\/span><strong>AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u9023\u643a\u306b\u3088\u308b\u9867\u5ba2\u95a2\u4fc2\u4fa1\u5024\u306e\u3055\u3089\u306a\u308b\u5411\u4e0a<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"AI%E3%82%A8%E3%83%BC%E3%82%B8%E3%82%A7%E3%83%B3%E3%83%88%E3%81%8C%E5%A4%89%E3%81%88%E3%82%8BCRM%E6%B4%BB%E7%94%A8%E3%81%AE%E6%9C%AA%E6%9D%A5\"><\/span><strong>AI<\/strong><strong>\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u304c\u5909\u3048\u308bCRM\u6d3b\u7528\u306e\u672a\u6765<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>CRM\u306e\u6d3b\u7528\u306f\u3001\u5468\u8fba\u30c4\u30fc\u30eb\u3084\u6700\u65b0\u6280\u8853\u3068\u306e\u9023\u643a\u306b\u3088\u3063\u3066\u3001\u3055\u3089\u306b\u9032\u5316\u3057\u3066\u3044\u307e\u3059\u3002<br>\u7279\u306b\u8fd1\u5e74\u6ce8\u76ee\u3055\u308c\u3066\u3044\u308b\u306e\u304c\u3001AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3068\u306e\u9023\u643a\u3067\u3059\u3002<\/p>\n\n\n\n<div class=\"wp-block-vk-blocks-spacer vk_spacer vk_spacer-type-margin-top\"><div class=\"vk_block-margin-sm--margin-top\"><\/div><\/div>\n\n\n\n<p>AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306f\u3001\u4eba\u9593\u306e\u6307\u793a\u306b\u3082\u3068\u3065\u3044\u3066\u81ea\u5f8b\u7684\u306b\u5224\u65ad\u3057\u3001<br>\u8907\u6570\u306e\u30c4\u30fc\u30eb\u3084\u30c7\u30fc\u30bf\u30bd\u30fc\u30b9\u3092\u6a2a\u65ad\u3057\u3066\u30bf\u30b9\u30af\u3092\u5b8c\u4e86\u3055\u305b\u308b\u3053\u3068\u3092\u76ee\u6307\u3059\u6280\u8853\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u3053\u308c\u307e\u3067\u306eAI\u304c\u7279\u5b9a\u306e\u9818\u57df\u306b\u7279\u5316\u3057\u3066\u3044\u305f\u306e\u306b\u5bfe\u3057\u3001<br>AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306f\u305d\u308c\u3089\u3092\u72b6\u6cc1\u306b\u5fdc\u3058\u3066\u4f7f\u3044\u5206\u3051\u3001\u76ee\u7684\u9054\u6210\u306e\u305f\u3081\u306e\u6700\u9069\u306a\u30d7\u30ed\u30bb\u30b9\u3092\u5b9f\u884c\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<div class=\"wp-block-vk-blocks-spacer vk_spacer vk_spacer-type-margin-top\"><div class=\"vk_block-margin-sm--margin-top\"><\/div><\/div>\n\n\n\n<p>CRM\u3068AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3092\u9023\u643a\u3055\u305b\u308b\u3053\u3068\u3067\u3001\u9867\u5ba2\u5bfe\u5fdc\u3084\u55b6\u696d\u6d3b\u52d5\u306f\u5287\u7684\u306b\u52b9\u7387\u5316\u3055\u308c\u307e\u3059\u3002<\/p>\n\n\n\n<div class=\"wp-block-vk-blocks-spacer vk_spacer vk_spacer-type-margin-top\"><div class=\"vk_block-margin-sm--margin-top\"><\/div><\/div>\n\n\n\n<p>\u305f\u3068\u3048\u3070\u3001\u9867\u5ba2\u304b\u3089\u306e\u554f\u3044\u5408\u308f\u305b\u306b\u5bfe\u3057\u3066AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u304cCRM\u30c7\u30fc\u30bf\u3092\u5206\u6790\u3057\u3066\u9867\u5ba2\u306e\u610f\u56f3\u3084\u72b6\u6cc1\u3092\u628a\u63e1\u3002<br>\u9069\u5207\u306a\u56de\u7b54\u6587\u3092\u4f5c\u6210\u3057\u305f\u308a\u3001\u62c5\u5f53\u55b6\u696d\u306e\u30b9\u30b1\u30b8\u30e5\u30fc\u30eb\u3092\u78ba\u8a8d\u3057\u3066\u30a2\u30dd\u30a4\u30f3\u30c8\u3092\u81ea\u52d5\u8a2d\u5b9a\u3057\u305f\u308a\u3059\u308b\u3053\u3068\u304c\u53ef\u80fd\u3067\u3059\u3002<br>\u62c5\u5f53\u55b6\u696d\u306b\u306f\u554f\u3044\u5408\u308f\u305b\u5185\u5bb9\u3084\u904e\u53bb\u306e\u9063\u308a\u53d6\u308a\u3001AI\u304c\u4f5c\u6210\u3057\u305f\u60c5\u5831\u306a\u3069\u304c\u81ea\u52d5\u3067\u5171\u6709\u3055\u308c\u3001<br>\u9867\u5ba2\u3078\u306e\u8a73\u7d30\u306a\u8aac\u660e\u6e96\u5099\u3092\u30b5\u30dd\u30fc\u30c8\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<div class=\"wp-block-vk-blocks-spacer vk_spacer vk_spacer-type-margin-top\"><div class=\"vk_block-margin-sm--margin-top\"><\/div><\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E5%8A%B9%E6%9E%9C%E3%82%92%E6%9C%80%E5%A4%A7%E5%8C%96%E3%81%99%E3%82%8B%E3%80%8C%E6%A8%99%E6%BA%96%E5%8C%96%E3%80%8D%E3%81%A8%E3%80%8C%E3%83%87%E3%83%BC%E3%82%BF%E6%95%B4%E5%82%99%E3%80%8D\"><\/span><strong>\u52b9\u679c\u3092\u6700\u5927\u5316\u3059\u308b\u300c\u6a19\u6e96\u5316\u300d\u3068\u300c\u30c7\u30fc\u30bf\u6574\u5099\u300d<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>CRM\u3068AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3092\u9023\u643a\u3055\u305b\u3001\u696d\u52d9\u3067\u52b9\u679c\u7684\u306b\u6d3b\u7528\u3059\u308b\u305f\u3081\u306b\u306f\u3001<br>\u4e0b\u8a18\u4e8c\u3064\u306e\u30dd\u30a4\u30f3\u30c8\u3092\u62bc\u3055\u3048\u308b\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002<\/p>\n\n\n\n<div class=\"wp-block-vk-blocks-spacer vk_spacer vk_spacer-type-margin-top\"><div class=\"vk_block-margin-sm--margin-top\"><\/div><\/div>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>\u696d\u52d9\u30d7\u30ed\u30bb\u30b9\u306e\u6a19\u6e96\u5316<\/strong>\uff1a<br>AI\u306f\u300c\u6c7a\u307e\u3063\u305f\u30eb\u30fc\u30eb\u3084\u624b\u9806\u300d\u306b\u3082\u3068\u3065\u3044\u3066\u52d5\u304f\u306e\u304c\u5f97\u610f\u306a\u305f\u3081\u3001\u696d\u52d9\u304c\u5c5e\u4eba\u5316\u3057\u3066\u3044\u305f\u308a\u30d7\u30ed\u30bb\u30b9\u304c\u30d0\u30e9\u30d0\u30e9\u3060\u3063\u305f\u308a\u3059\u308b\u3068\u3001AI\u306f\u4f55\u3092\u57fa\u6e96\u306b\u5224\u65ad\u30fb\u5b9f\u884c\u3059\u308c\u3070\u826f\u3044\u306e\u304b\u308f\u304b\u3089\u306a\u304f\u306a\u308a\u307e\u3059\u3002<br>\u305d\u306e\u305f\u3081\u3001\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u3084\u610f\u601d\u6c7a\u5b9a\u57fa\u6e96\u3092\u660e\u78ba\u306b\u3057\u3001<strong>AI\u304c\u5224\u65ad\u30fb\u5b9f\u884c\u3057\u3084\u3059\u3044\u3088\u3046\u306b\u696d\u52d9\u3092\u6574\u7406<\/strong>\u3057\u3066\u304a\u304f\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002<\/li>\n\n\n\n<li><strong>\u30c7\u30fc\u30bf\u306e\u6574\u7406\uff08\u6574\u5099\uff09<\/strong>\uff1a<br>AI\u306e\u5224\u65ad\u529b\u3084\u63d0\u6848\u529b\u306f\u3001\u5b66\u7fd2\u5143\u3068\u306a\u308b\u30c7\u30fc\u30bf\u306e\u8cea\u3068\u6574\u5099\u72b6\u6cc1\u306b\u5927\u304d\u304f\u5de6\u53f3\u3055\u308c\u307e\u3059\u3002<br><strong>\u30c7\u30fc\u30bf\u5f62\u5f0f\uff08\u65e5\u4ed8\u3001\u4f4f\u6240\u3001\u5546\u54c1\u540d\u306a\u3069\uff09\u3092\u7d71\u4e00<\/strong>\u3057\u305f\u308a\u3001<strong>\u30ce\u30a4\u30ba\u306e\u5c11\u306a\u3044\u4fe1\u983c\u3067\u304d\u308b\u30c7\u30fc\u30bf\u30bb\u30c3\u30c8\u3092\u69cb\u7bc9<\/strong>\u3057\u305f\u308a\u3059\u308b\u3053\u3068\u304c\u3001AI\u306e\u80fd\u529b\u3092\u6700\u5927\u9650\u306b\u5f15\u304d\u51fa\u3059\u305f\u3081\u306b\u91cd\u8981\u3067\u3059\u3002<\/li>\n<\/ol>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E5%A4%9A%E8%A7%92%E5%8C%96%E7%B5%8C%E5%96%B6%E3%82%92%E6%88%90%E5%8A%9F%E3%81%AB%E5%B0%8E%E3%81%8F%EF%BC%81_%E7%90%86%E6%83%B3%E3%81%AE%E3%82%B7%E3%82%B9%E3%83%86%E3%83%A0%E6%A7%8B%E7%AF%89%E3%82%92%E5%AE%9F%E7%8F%BE%E3%81%99%E3%82%8B%E6%96%B9%E6%B3%95\"><\/span><strong>\u591a\u89d2\u5316\u7d4c\u55b6\u3092\u6210\u529f\u306b\u5c0e\u304f\uff01<\/strong><br><strong>\u7406\u60f3\u306e\u30b7\u30b9\u30c6\u30e0\u69cb\u7bc9\u3092\u5b9f\u73fe\u3059\u308b\u65b9\u6cd5<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E3%82%B7%E3%82%B9%E3%83%86%E3%83%A0%E6%A7%8B%E6%88%90%E3%81%AE%E7%90%86%E6%83%B3%E3%81%A8%E7%8F%BE%E5%AE%9F\"><\/span><strong>\u30b7\u30b9\u30c6\u30e0\u69cb\u6210\u306e\u7406\u60f3\u3068\u73fe\u5b9f<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>\u4f01\u696d\u306b\u304a\u3051\u308b\u696d\u52d9\u30b7\u30b9\u30c6\u30e0\u306e\u7406\u60f3\u7684\u306a\u69cb\u6210\u306f\u3001<strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-vivid-green-cyan-color\"><span data-color=\"#fffd6b\" style=\"--vk-highlighter-color: rgba(255, 253, 107, 0.7);\" class=\"vk_highlighter\">\u9867\u5ba2\u63a5\u70b9\u3092\u7ba1\u7406\u3059\u308bCRM<\/span><\/mark><\/strong>\u3068\u8ca9\u58f2\u3001\u5728\u5eab\u3001\u8cfc\u8cb7\u3001<br>\u751f\u7523\u3001\u4f1a\u8a08\u3068\u3044\u3063\u305f<strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-vivid-green-cyan-color\"><span data-color=\"#fffd6b\" style=\"--vk-highlighter-color: rgba(255, 253, 107, 0.7);\" class=\"vk_highlighter\">\u57fa\u5e79\u696d\u52d9\u3092\u7ba1\u7406\u3059\u308bERP\uff08\u7d71\u5408\u57fa\u5e79\u696d\u52d9\u30b7\u30b9\u30c6\u30e0\uff09\u306e\u4e8c\u3064\u304c\u30b7\u30f3\u30d7\u30eb\u306b\u9023\u643a<\/span><\/mark><\/strong>\u3057\u3066\u3044\u308b\u5f62\u3067\u3059\u3002<br>\u30d5\u30ed\u30f3\u30c8\u696d\u52d9\u3092CRM\u304c\u3001\u30d0\u30c3\u30af\u30a8\u30f3\u30c9\u696d\u52d9\u3092ERP\u304c\u62c5\u3046\u3053\u3068\u3067\u3001\u52b9\u7387\u7684\u304b\u3064\u30c7\u30fc\u30bf\u306b\u3082\u3068\u3065\u3044\u305f\u7d4c\u55b6\u304c\u53ef\u80fd\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<div class=\"wp-block-vk-blocks-spacer vk_spacer vk_spacer-type-margin-top\"><div class=\"vk_block-margin-sm--margin-top\"><\/div><\/div>\n\n\n\n<p>\u3057\u304b\u3057\u3001\u591a\u304f\u306e\u4f01\u696d\u306e\u30b7\u30b9\u30c6\u30e0\u69cb\u6210\u306f\u3001\u3053\u306e\u7406\u60f3\u5f62\u3068\u306f\u5927\u304d\u304f\u7570\u306a\u3063\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<div class=\"wp-block-vk-blocks-spacer vk_spacer vk_spacer-type-margin-top\"><div class=\"vk_block-margin-sm--margin-top\"><\/div><\/div>\n\n\n\n<p>\u7279\u306b\u591a\u89d2\u5316\u7d4c\u55b6\u3092\u884c\u3063\u3066\u3044\u308b\u4f01\u696d\u3067\u306f\u3001\u4e8b\u696d\u3054\u3068\u306b\u7570\u306a\u308b\u9867\u5ba2\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0\u3084\u57fa\u5e79\u30b7\u30b9\u30c6\u30e0\u304c\u5c0e\u5165\u3055\u308c\u3066\u304a\u308a\u3001<br>\u30b9\u30af\u30e9\u30c3\u30c1\u958b\u767a\u3084\u69d8\u3005\u306a\u30d1\u30c3\u30b1\u30fc\u30b8\u30bd\u30d5\u30c8\u3092\u5229\u7528\u3057\u3066\u3044\u308b\u5834\u5408\u3082\u3042\u308c\u3070\u3001<br>Excel\u3084\u30b9\u30d7\u30ec\u30c3\u30c9\u30b7\u30fc\u30c8\u3068\u3044\u3063\u305f\u30a2\u30ca\u30ed\u30b0\u306a\u30c4\u30fc\u30eb\u304c\u6df7\u5728\u3057\u3066\u3044\u308b\u30b1\u30fc\u30b9\u3082\u6563\u898b\u3055\u308c\u307e\u3059\u3002<\/p>\n\n\n\n<div class=\"wp-block-vk-blocks-spacer vk_spacer vk_spacer-type-margin-top\"><div class=\"vk_block-margin-sm--margin-top\"><\/div><\/div>\n\n\n\n<p>\u4e8b\u696d\u3054\u3068\u3084\u696d\u52d9\u3054\u3068\u306b\u30b7\u30b9\u30c6\u30e0\u304c\u30d0\u30e9\u30d0\u30e9\u3067\u3001\u4f1a\u8a08\u3060\u3051\u306f\u306a\u3093\u3068\u304b\u4e00\u3064\u306b\u307e\u3068\u307e\u3063\u3066\u3044\u308b\u3001\u3068\u3044\u3063\u305f\u72b6\u6cc1\u3067\u306f\u3001<br>\u4e8b\u696d\u9593\u306e\u30c7\u30fc\u30bf\u9023\u643a\u304c\u9032\u307e\u305a\u3001\u5168\u4f53\u6700\u9069\u5316\u3084\u30b7\u30ca\u30b8\u30fc\u5275\u51fa\u304c\u56f0\u96e3\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<div class=\"wp-block-vk-blocks-spacer vk_spacer vk_spacer-type-margin-top\"><div class=\"vk_block-margin-sm--margin-top\"><\/div><\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E7%90%86%E6%83%B3%E3%81%AE%E3%82%B7%E3%82%B9%E3%83%86%E3%83%A0%E7%B5%8C%E5%96%B6%E3%82%92%E5%AE%9F%E7%8F%BE%E3%81%99%E3%82%8B2%E3%81%A4%E3%81%AE%E3%82%B9%E3%83%86%E3%83%83%E3%83%97\"><\/span><strong>\u7406\u60f3\u306e\u30b7\u30b9\u30c6\u30e0\u7d4c\u55b6\u3092\u5b9f\u73fe\u3059\u308b2\u3064\u306e\u30b9\u30c6\u30c3\u30d7<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>\u3067\u306f\u3001\u300c\u5229\u7528\u30b7\u30b9\u30c6\u30e0\u304c\u30d0\u30e9\u30d0\u30e9\u300d\u306a\u73fe\u5b9f\u304b\u3089\u300cCRM\u3068ERP\u304c\u30b7\u30f3\u30d7\u30eb\u306b\u9023\u643a\u3057\u3066\u3044\u308b\u300d\u7406\u60f3\u5f62\u3078\u3001<br>\u3069\u306e\u3088\u3046\u306b\u3057\u3066\u8fd1\u4ed8\u3051\u3066\u3044\u3051\u3070\u826f\u3044\u306e\u3067\u3057\u3087\u3046\u304b\u3002<\/p>\n\n\n\n<div class=\"wp-block-vk-blocks-spacer vk_spacer vk_spacer-type-margin-top\"><div class=\"vk_block-margin-sm--margin-top\"><\/div><\/div>\n\n\n\n<p>\u8239\u4e95\u7dcf\u5408\u7814\u7a76\u6240\u3067\u306f\u672c\u554f\u984c\u306e\u56de\u7b54\u3068\u3057\u3066\u3001\u4e0b\u8a18\u306e\u3088\u3046\u306b\u6bb5\u968e\u7684\u306b\u9032\u3081\u308b\u3053\u3068\u3092\u63a8\u5968\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<div class=\"wp-block-vk-blocks-spacer vk_spacer vk_spacer-type-margin-top\"><div class=\"vk_block-margin-md--margin-top\"><\/div><\/div>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>\u7b2c\u4e00\u30b9\u30c6\u30c3\u30d7\u300cCRM\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306e\u69cb\u7bc9\u300d:<\/strong><br>\u307e\u305a\u306f\u9867\u5ba2\u30c7\u30fc\u30bf\u3092\u4e00\u5143\u7ba1\u7406\u3059\u308b\u305f\u3081\u306eCRM\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3092\u69cb\u7bc9\u3057\u307e\u3059\u3002<br>CRM\u306f\u9867\u5ba2\u63a5\u70b9\u306b\u7279\u5316\u3057\u3066\u304a\u308a\u3001\u6bd4\u8f03\u7684\u6210\u679c\u304c\u51fa\u3084\u3059\u304f\u3001\u4e8b\u696d\u3054\u3068\u306e\u8a2d\u5b9a\u5909\u66f4\u306b\u3082\u67d4\u8edf\u306b\u5bfe\u5fdc\u3057\u3084\u3059\u3044\u30b7\u30b9\u30c6\u30e0\u3067\u3042\u308b\u305f\u3081\u3001\u9867\u5ba2\u95a2\u4fc2\u4fa1\u5024\u5411\u4e0a\u306e\u57fa\u76e4\u3092\u4f5c\u308b\u53d6\u308a\u7d44\u307f\u3068\u3057\u3066\u7740\u624b\u3057\u3084\u3059\u3044\u7b2c\u4e00\u6b69\u3068\u8a00\u3048\u307e\u3059\u3002<br><\/li>\n\n\n\n<li><strong>\u7b2c\u4e8c\u30b9\u30c6\u30c3\u30d7\u300c\u57fa\u5e79\u30b7\u30b9\u30c6\u30e0\u306e\u30ea\u30d7\u30ec\u30a4\u30b9\u691c\u8a0e\u300d:<\/strong><br>\u7406\u60f3\u306f\u57fa\u5e79\u30b7\u30b9\u30c6\u30e0\u3082\u4e00\u3064\u306b\u7d71\u5408\u3059\u308b\u3053\u3068\u3067\u3059\u304c\u3001\u3053\u308c\u306f\u4f01\u696d\u898f\u6a21\u304c\u5927\u304d\u304f\u306a\u308b\u307b\u3069\u96e3\u6613\u5ea6\u304c\u9ad8\u304f\u3001\u6295\u8cc7\u5bfe\u52b9\u679c\u304c\u51fa\u308b\u306e\u306f\u5e74\u5546300\u5104\u5186\u3092\u8d85\u3048\u308b\u3088\u3046\u306a\u898f\u6a21\u611f\u304c\u76ee\u5b89\u3068\u306a\u308b\u3068\u3044\u3046\u58f0\u3082\u3042\u308a\u307e\u3059\u3002<br><br>\u305d\u306e\u305f\u3081\u7121\u7406\u306b\u5927\u898f\u6a21\u306aERP\u5c0e\u5165\u3092\u884c\u3046\u306e\u3067\u306f\u306a\u304f\u3001\u73fe\u72b6\u306e\u30b7\u30b9\u30c6\u30e0\u69cb\u6210\u3092\u898b\u76f4\u3057\u3001\u5fc5\u8981\u306a\u90e8\u5206\u306b\u7d5e\u3063\u3066\u30ea\u30d7\u30ec\u30a4\u30b9\u3092\u884c\u3046\u3001\u3042\u308b\u3044\u306fAI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3084SaaS\u306e\u6d3b\u7528\u3092\u691c\u8a0e\u3059\u308b\u73fe\u5b9f\u7684\u306a\u30a2\u30d7\u30ed\u30fc\u30c1\u304c\u6709\u52b9\u3067\u3059\u3002<br><br>\u5177\u4f53\u7684\u306b\u306f\u3001\u8001\u673d\u5316\u3057\u3066\u696d\u52d9\u306b\u652f\u969c\u3092\u304d\u305f\u3059\u4e2d\u6838\u90e8\u5206\u3092\u898b\u6975\u3081\u3001\u305d\u3053\u3060\u3051\u3092\u5f71\u97ff\u306e\u5c11\u306a\u3044SaaS\u3084\u30af\u30e9\u30a6\u30c9ERP\u306b\u7f6e\u304d\u63db\u3048\u307e\u3059\u3002<br>\u5468\u8fba\u696d\u52d9\u306fAI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3084RPA\u3092\u6d3b\u7528\u3057\u3066\u81ea\u52d5\u5316\u3092\u56f3\u308a\u3001\u65e2\u5b58\u30b7\u30b9\u30c6\u30e0\u306e\u91cd\u8981\u306a\u30c7\u30fc\u30bf\u30d9\u30fc\u30b9\u90e8\u5206\u306f\u7dad\u6301\u3057\u306a\u304c\u3089\u3001\u5f90\u3005\u306b\u65b0\u3057\u3044\u4ed5\u7d44\u307f\u3078\u79fb\u884c\u3057\u3066\u3044\u304f\u3001\u3068\u3044\u3063\u305f\u65b9\u6cd5\u304c\u8003\u3048\u3089\u308c\u307e\u3059\u3002<br><br>\u65e2\u5b58\u30b7\u30b9\u30c6\u30e0\u306e\u3059\u3079\u3066\u3092\u4e00\u5ea6\u306b\u5237\u65b0\u3059\u308b\u306e\u306f\u5927\u5909\u3067\u3059\u304c\u3001<strong>\u5fc5\u8981\u6700\u4f4e\u9650\u306e\u30ea\u30d7\u30ec\u30a4\u30b9\u3068AI\u306b\u3088\u308b\u88dc\u5b8c\u3092\u7d44\u307f\u5408\u308f\u305b\u308b<\/strong>\u65b9\u6cd5\u3067\u3042\u308c\u3070\u3001\u30b7\u30b9\u30c6\u30e0\u6295\u8cc7\u3092\u6291\u3048\u3064\u3064\u3001\u30b7\u30b9\u30c6\u30e0\u3092\u6d3b\u7528\u3057\u305f\u7d4c\u55b6\u306e\u5b9f\u73fe\u3092\u76ee\u6307\u3059\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/li>\n<\/ol>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"CRM%E3%82%92%E4%B8%AD%E5%BF%83%E3%81%A8%E3%81%97%E3%81%9F%E3%82%B7%E3%82%B9%E3%83%86%E3%83%A0%E7%B5%8C%E5%96%B6%E3%81%AE%E5%B0%8E%E5%85%A5%E4%BA%8B%E4%BE%8B\"><\/span><strong>CRM\u3092\u4e2d\u5fc3\u3068\u3057\u305f\u30b7\u30b9\u30c6\u30e0\u7d4c\u55b6\u306e\u5c0e\u5165\u4e8b\u4f8b<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>CRM\u3092\u4e2d\u5fc3\u3068\u3057\u305f\u30b7\u30b9\u30c6\u30e0\u7d4c\u55b6\u306f\u3001\u69d8\u3005\u306a\u696d\u7a2e\u30fb\u696d\u614b\u306e\u4f01\u696d\u3067\u6210\u679c\u3092\u4e0a\u3052\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u4e0b\u8a18\u306b\u5f53\u793e\u306e\u6210\u529f\u4e8b\u4f8b\u3092\u3054\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<div class=\"wp-block-group is-style-vk-group-shadow\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E5%9C%B0%E5%9F%9F%E3%82%B3%E3%83%B3%E3%82%B0%E3%83%AD%E3%83%9E%E3%83%AA%E3%83%83%E3%83%88%E4%BC%81%E6%A5%AD%E3%81%AE%E4%BA%8B%E4%BE%8B\"><\/span><strong>\u5730\u57df\u30b3\u30f3\u30b0\u30ed\u30de\u30ea\u30c3\u30c8\u4f01\u696d\u306e\u4e8b\u4f8b<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>\u85ac\u5c40\u3001\u4ecb\u8b77\u65bd\u8a2d\u3001\u5b85\u914d\u5f01\u5f53\u3001\u30c7\u30a4\u30b5\u30fc\u30d3\u30b9\u3068\u3044\u3063\u305f\u8907\u6570\u306e\u4e8b\u696d\u3092\u5c55\u958b\u3059\u308bA\u793e\u69d8\u3067\u306f\u3001\u4e8b\u696d\u3054\u3068\u306b\u7570\u306a\u308b\u8ca9\u58f2\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0\u3092\u4f7f\u7528\u3057\u3066\u304a\u308a\u3001\u672c\u90e8\u3067\u306e\u96c6\u8a08\u3084\u7d4c\u55b6\u72b6\u6cc1\u628a\u63e1\u304c\u624b\u4f5c\u696d\u3067\u7169\u96d1\u3060\u3063\u305f\u8ab2\u984c\u3092\u304a\u6301\u3061\u3067\u3057\u305f\u3002<\/p>\n\n\n\n<div class=\"wp-block-vk-blocks-spacer vk_spacer vk_spacer-type-margin-top\"><div class=\"vk_block-margin-sm--margin-top\"><\/div><\/div>\n\n\n\n<p>\u3053\u308c\u3089\u306e\u8ab2\u984c\u89e3\u6c7a\u3092\u8239\u4e95\u7dcf\u7814\u306b\u3054\u76f8\u8ac7\u3044\u305f\u3060\u304d\u3001\u5404\u4e8b\u696d\u306e\u65e2\u5b58\u30b7\u30b9\u30c6\u30e0\u306f\u305d\u306e\u307e\u307e\u306b\u3001\u4e2d\u592e\u306bCRM\u3092\u914d\u7f6e\u3057\u3001\u9867\u5ba2\u60c5\u5831\u3084\u58f2\u4e0a\u60c5\u5831\u306a\u3069\u3001\u7d4c\u55b6\u5224\u65ad\u306b\u5fc5\u8981\u306a\u30c7\u30fc\u30bf\u3092CRM\u306b\u96c6\u7d04\u3059\u308b\u4ed5\u7d44\u307f\u3092\u69cb\u7bc9\u3057\u307e\u3057\u305f\u3002<\/p>\n\n\n\n<div class=\"wp-block-vk-blocks-spacer vk_spacer vk_spacer-type-margin-top\"><div class=\"vk_block-margin-sm--margin-top\"><\/div><\/div>\n\n\n\n<p>\u305d\u306e\u7d50\u679c\u3001\u307b\u307c\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u3067\u4e8b\u696d\u72b6\u6cc1\u30c7\u30fc\u30bf\u304c\u96c6\u7d04\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u3001\u30c7\u30fc\u30bf\u306b\u3082\u3068\u3065\u3044\u305f\u8fc5\u901f\u306a\u7d4c\u55b6\u5224\u65ad\u3001\u30c7\u30fc\u30bf\u30c9\u30ea\u30d6\u30f3\u7d4c\u55b6\u3084\u7d4c\u55b6\u60c5\u5831\u306e\u53ef\u8996\u5316\u30fb\u4e00\u5143\u7ba1\u7406\u3092\u5b9f\u73fe\u3057\u307e\u3057\u305f\u3002<\/p>\n\n\n\n<div class=\"wp-block-group vk-has-cyan-bluish-gray-color is-style-vk-group-top-bottom-border\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns are-vertically-aligned-center vk_block-margin-0--margin-top vk_block-margin-0--margin-bottom is-layout-flex wp-container-core-columns-is-layout-b03220a7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><a href=\"https:\/\/dx.funaisoken.co.jp\/zoho\/success\/crm-konnguromaritto-a\/\" target=\"_blank\"><img loading=\"lazy\" decoding=\"async\" width=\"1080\" height=\"560\" src=\"https:\/\/dx.funaisoken.co.jp\/wp-content\/uploads\/2025\/05\/crm-konnguromaritto-a.png\" alt=\"\" class=\"wp-image-7703\"\/><\/a><\/figure><\/div><\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center vk_block-margin-sm--margin-top is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p class=\"vk_block-margin-sm--margin-bottom has-black-color has-text-color has-medium-font-size\"><strong>\u73fe\u884c\u30b7\u30b9\u30c6\u30e0\u3092\u7dad\u6301\u3057\u305f\u307e\u307e<\/strong><br><strong>Zoho CRM\u3067\u30c7\u30fc\u30bf\u30c9\u30ea\u30d6\u30f3\u7d4c\u55b6\u3092\u5b9f\u73fe\u3057\u305f\u4e8b\u4f8b<\/strong><\/p>\n\n\n\n<p class=\"vk_block-margin-sm--margin-top has-black-color has-text-color\">\u73fe\u884c\u306e\u8ca9\u58f2\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0\u306f\u7dad\u6301\u3057\u305f\u307e\u307e\u3001Zoho CRM\u306b\u30c7\u30fc\u30bf\u3092\u7d71\u5408\u3057\u3001\u30c7\u30fc\u30bf\u30c9\u30ea\u30d6\u30f3\u7d4c\u55b6\u3092\u5b9f\u73fe\u3057\u305f\u4e8b\u4f8b\u3092\u3054\u7d39\u4ecb\u3057\u307e\u3059\uff01<\/p>\n\n\n\n<div class=\"wp-block-vk-blocks-button vk_button vk_button-color-custom vk_button-align-right is-style-undefined vk_block-margin-xs--margin-top\"><a href=\"https:\/\/dx.funaisoken.co.jp\/zoho\/success\/crm-konnguromaritto-a\/\" class=\"vk_button_link btn has-text-color is-style-outline has-vk-color-info-color btn-md\" role=\"button\" aria-pressed=\"true\" target=\"_blank\" rel=\"noopener\"><div class=\"vk_button_link_caption\"><span class=\"vk_button_link_txt\">\u8a73\u3057\u304f\u306f\u3053\u3061\u3089<\/span><\/div><\/a><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group is-style-vk-group-shadow\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E4%BD%8F%E5%AE%85%E4%BC%9A%E7%A4%BE%E3%81%AE%E4%BA%8B%E4%BE%8B\"><\/span><strong>\u4f4f\u5b85\u4f1a\u793e\u306e\u4e8b\u4f8b<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>\u682a\u5f0f\u4f1a\u793e\u30a2\u30a4\u30fc\u30ca\u30db\u30fc\u30e0\u69d8\u3067\u306f\u3001\u4e0d\u52d5\u7523\u4e8b\u696d\u3001\u65b0\u7bc9\u4e8b\u696d\u3001\u30ea\u30d5\u30a9\u30fc\u30e0\u4e8b\u696d\u3068\u3044\u3063\u305f\u8907\u6570\u306e\u4f4f\u5b85\u95a2\u9023\u4e8b\u696d\u3092\u5c55\u958b\u3055\u308c\u3066\u304a\u308a\u3001\u4e8b\u696d\u5225\u306b\u81ea\u793e\u30b5\u30a4\u30c8\u3084\u30dd\u30fc\u30bf\u30eb\u30b5\u30a4\u30c8\u3092\u304a\u6301\u3061\u3067\u3059\u3002<\/p>\n\n\n\n<div class=\"wp-block-vk-blocks-spacer vk_spacer vk_spacer-type-margin-top\"><div class=\"vk_block-margin-sm--margin-top\"><\/div><\/div>\n\n\n\n<p>\u305d\u308c\u305e\u308c\u306b\u5165\u308b\u304a\u554f\u3044\u5408\u308f\u305b\u3082\u4e8b\u696d\u3054\u3068\u306b\u7ba1\u7406\u3055\u308c\u3066\u304a\u308a\u3001\u9867\u5ba2\u60c5\u5831\u3092\u4e00\u5143\u7ba1\u7406\u3067\u304d\u3066\u304a\u3089\u305a\u3001\u30b0\u30eb\u30fc\u30d7\u5168\u4f53\u3067\u306e\u4e8b\u696d\u30b7\u30ca\u30b8\u30fc\u5275\u51fa\u306b\u8ab2\u984c\u3092\u611f\u3058\u3066\u3044\u307e\u3057\u305f\u3002<\/p>\n\n\n\n<div class=\"wp-block-vk-blocks-spacer vk_spacer vk_spacer-type-margin-top\"><div class=\"vk_block-margin-sm--margin-top\"><\/div><\/div>\n\n\n\n<p>\u8239\u4e95\u7dcf\u7814\u306b\u3066\u69d8\u3005\u306a\u8ab2\u984c\u3084\u3054\u72b6\u6cc1\u3092\u30d2\u30a2\u30ea\u30f3\u30b0\u3057\u3001\u9867\u5ba2\u60c5\u5831\u3092Zoho CRM\u306b\u7d71\u5408\u3057\u307e\u3057\u305f\u3002<\/p>\n\n\n\n<p>\u3053\u308c\u306b\u3088\u308a\u3001\u305f\u3068\u3048\u3070\u5bb6\u3092\u5efa\u3066\u305f\u304a\u5ba2\u69d8\u306b\u5bfe\u3057\u300110\u5e74\u5f8c\u306b\u30ea\u30d5\u30a9\u30fc\u30e0\u306e\u63d0\u6848\u3092\u884c\u3046\u969b\u306b\u3001\u4e8b\u696d\u90e8\u5225\u30ea\u30b9\u30c8\u3092\u500b\u5225\u306b\u78ba\u8a8d\u3059\u308b\u5fc5\u8981\u304c\u306a\u304f\u306a\u308a\u3001\u7d71\u5408\u30c7\u30fc\u30bf\u306b\u3082\u3068\u3065\u3044\u3066\u30d4\u30f3\u30dd\u30a4\u30f3\u30c8\u306a\u6848\u5185\u304c\u53ef\u80fd\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n\n\n\n<div class=\"wp-block-vk-blocks-spacer vk_spacer vk_spacer-type-margin-top\"><div class=\"vk_block-margin-sm--margin-top\"><\/div><\/div>\n\n\n\n<p>\u3055\u3089\u306b\u3001\u7d66\u6e6f\u5668\u306e\u578b\u756a\u307e\u3067\u7d30\u304b\u304f\u7ba1\u7406\u3057\u3001\u6d88\u8017\u90e8\u54c1\u4ea4\u63db\u6642\u671f\u306b\u5408\u308f\u305b\u305f\u63d0\u6848\u3092\u884c\u3046\u306a\u3069\u3001\u8a73\u7d30\u306a\u9867\u5ba2\u7ba1\u7406\u3082\u53ef\u80fd\u306b\u306a\u308a\u3001\u30b0\u30eb\u30fc\u30d7\u5168\u4f53\u3067\u306eLTV\u6700\u5927\u5316\u3092\u5b9f\u73fe\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<div class=\"wp-block-vk-blocks-spacer vk_spacer vk_spacer-type-margin-top\"><div class=\"vk_block-margin-sm--margin-top\"><\/div><\/div>\n\n\n\n<p>\u7d71\u5408CRM\u306eMA\u6a5f\u80fd\u3092\u6d3b\u7528\u3057\u3001\u6765\u5e97\u7387\u5411\u4e0a\u3084\u6765\u5e97\u4e00\u4eba\u3042\u305f\u308a\u306e\u5e83\u544a\u8cbb\u524a\u6e1b\u3068\u3044\u3063\u305f\u6210\u679c\u306b\u3082\u7e4b\u304c\u3063\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<div class=\"wp-block-group vk-has-cyan-bluish-gray-color is-style-vk-group-top-bottom-border\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns are-vertically-aligned-center vk_block-margin-0--margin-top vk_block-margin-0--margin-bottom is-layout-flex wp-container-core-columns-is-layout-b03220a7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><a href=\"https:\/\/dx.funaisoken.co.jp\/zoho\/success\/success-347\/\" target=\"_blank\"><img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"1446\" src=\"https:\/\/dx.funaisoken.co.jp\/wp-content\/uploads\/2023\/06\/IMG_8845.jpg\" alt=\"\" class=\"wp-image-1233\"\/><\/a><\/figure><\/div><\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center vk_block-margin-sm--margin-top is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p class=\"vk_block-margin-sm--margin-bottom has-black-color has-text-color has-medium-font-size\"><strong>Zoho Creator\u3068Zia\u306720\u79d2\u30a2\u30d7\u30ea\u958b\u767a\uff01<br>\uff5eAI\u306b\u3088\u308b\u30a2\u30d7\u30ea\u958b\u767a\u30c7\u30e2\u306e\u3054\u7d39\u4ecb\uff5e<\/strong><\/p>\n\n\n\n<p class=\"vk_block-margin-sm--margin-top has-black-color has-text-color\">Zoho\u306e\u4e0d\u52d5\u7523\u696d\u6210\u529f\u4e8b\u4f8b\u3068\u3057\u3066\u3001\u7c97\u5229\u6628\u5bfe187\uff05\u3092\u5b9f\u73fe\u3057\u305f\u4f1a\u793e\u3092\u3054\u7d39\u4ecb\u3057\u307e\u3059\uff01<\/p>\n\n\n\n<div class=\"wp-block-vk-blocks-button vk_button vk_button-color-custom vk_button-align-right is-style-undefined vk_block-margin-xs--margin-top\"><a href=\"https:\/\/dx.funaisoken.co.jp\/zoho\/success\/success-347\/\" class=\"vk_button_link btn has-text-color is-style-outline has-vk-color-info-color btn-md\" role=\"button\" aria-pressed=\"true\" target=\"_blank\" rel=\"noopener\"><div class=\"vk_button_link_caption\"><span class=\"vk_button_link_txt\">\u8a73\u3057\u304f\u306f\u3053\u3061\u3089<\/span><\/div><\/a><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E8%88%B9%E4%BA%95%E7%B7%8F%E5%90%88%E7%A0%94%E7%A9%B6%E6%89%80%E3%81%AECRM%E3%82%B3%E3%83%B3%E3%82%B5%E3%83%AB%E3%83%86%E3%82%A3%E3%83%B3%E3%82%B0%E3%81%AB%E3%81%A4%E3%81%84%E3%81%A6\"><\/span><strong>\u8239\u4e95\u7dcf\u5408\u7814\u7a76\u6240\u306eCRM\u30b3\u30f3\u30b5\u30eb\u30c6\u30a3\u30f3\u30b0\u306b\u3064\u3044\u3066<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>\u8239\u4e95\u7dcf\u5408\u7814\u7a76\u6240\u3067\u306f\u3001\u5927\u898f\u6a21\u306a\u30b7\u30b9\u30c6\u30e0\u5c0e\u5165\u306b\u304a\u3044\u3066\u3082\u30b7\u30b9\u30c6\u30e0\u4f1a\u793e\u4efb\u305b\u306b\u3059\u308b\u306e\u3067\u306f\u306a\u304f\u3001<br>\u5b9f\u73fe\u3057\u305f\u3044\u59ff\u304b\u3089\u9006\u7b97\uff08\u30d0\u30c3\u30af\u30ad\u30e3\u30b9\u30c8\uff09\u3057\u305fDX\u6226\u7565\u30fb\u30b0\u30e9\u30f3\u30c9\u30c7\u30b6\u30a4\u30f3\u7b56\u5b9a\u3068\u3044\u3046\u4e0a\u6d41\u5de5\u7a0b\u304b\u3089\u3054\u652f\u63f4\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<div class=\"wp-block-group is-style-vk-group-alert-success\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E8%88%B9%E4%BA%95%E7%B7%8F%E5%90%88%E7%A0%94%E7%A9%B6%E6%89%80%E3%81%AECRM%E3%82%B3%E3%83%B3%E3%82%B5%E3%83%AB%E3%83%86%E3%82%A3%E3%83%B3%E3%82%B0%E3%81%AE%E6%B5%81%E3%82%8C%EF%BC%88%E4%B8%80%E4%BE%8B%EF%BC%89\"><\/span>\u8239\u4e95\u7dcf\u5408\u7814\u7a76\u6240\u306eCRM\u30b3\u30f3\u30b5\u30eb\u30c6\u30a3\u30f3\u30b0\u306e\u6d41\u308c\uff08\u4e00\u4f8b\uff09<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<ol class=\"wp-block-list vk_list_2\">\n<li>\u7d4c\u55b6\u5c64\u3078\u306e\u30d2\u30a2\u30ea\u30f3\u30b0<\/li>\n\n\n\n<li>\u73fe\u72b6\u8ab2\u984c\u306e\u628a\u63e1\u30fb\u6574\u7406<\/li>\n\n\n\n<li>\u65b9\u5411\u6027\u306e\u7b56\u5b9a<\/li>\n\n\n\n<li>\u30b7\u30b9\u30c6\u30e0\u5c0e\u5165\u5185\u5bb9\u306e\u691c\u8a0e<\/li>\n\n\n\n<li>\u5b9f\u884c\u8a08\u753b\u306e\u4f5c\u6210<\/li>\n\n\n\n<li>\u521d\u671f\u8a2d\u5b9a\u652f\u63f4<\/li>\n\n\n\n<li>\u30c7\u30fc\u30bf\u767b\u9332\u652f\u63f4<\/li>\n\n\n\n<li>BI\u30fb\u30ec\u30dd\u30fc\u30c8\u4f5c\u6210\u652f\u63f4<\/li>\n\n\n\n<li>\u30de\u30cb\u30e5\u30a2\u30eb\u4f5c\u6210\u652f\u63f4<\/li>\n\n\n\n<li>\u904b\u7528\u30b5\u30dd\u30fc\u30c8\u652f\u63f4<\/li>\n<\/ol>\n<\/div><\/div>\n\n\n\n<p>\u4e0a\u8a18\u6d41\u308c\u306e\u3068\u304a\u308a\u3001\u8cb4\u793e\u306b\u3068\u3063\u3066\u4f55\u304c\u6700\u9069\u304b\u3092\u7b2c\u4e09\u8005\u76ee\u7dda\u3067\u5408\u7406\u7684\u306b\u5224\u65ad\u3057\u3001\u77ed\u671f\u7684\u306a\u30b7\u30b9\u30c6\u30e0\u5c0e\u5165\u306b\u7d42\u308f\u3089\u306a\u3044\u3001<br>\u3042\u308b\u3079\u304d\u59ff\u306e\u5b9f\u73fe\u306b\u5411\u3051\u305f\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u63a8\u9032\u3092\u30b5\u30dd\u30fc\u30c8\u3044\u305f\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<div class=\"wp-block-vk-blocks-spacer vk_spacer vk_spacer-type-margin-top\"><div class=\"vk_block-margin-sm--margin-top\"><\/div><\/div>\n\n\n\n<p>\u3082\u3057\u3001\u8cb4\u793e\u3067\u3053\u308c\u3089\u306e\u8ab2\u984c\u306b\u76f4\u9762\u3057\u3066\u304a\u308a\u3001DX\u63a8\u9032\u306b\u3054\u8208\u5473\u304c\u3054\u3056\u3044\u307e\u3057\u305f\u3089\u3001\u305c\u3072\u304a\u6c17\u8efd\u306b\u304a\u58f0\u304c\u3051\u304f\u3060\u3055\u3044\u3002<br>\u8239\u4e95\u7dcf\u5408\u7814\u7a76\u6240\u3067\u306f\u7686\u69d8\u306e\u76f8\u8ac7\u3092\u7121\u6599\u3067\u627f\u308a\u3001\u8cb4\u793e\u306e\u72b6\u6cc1\u306b\u5408\u308f\u305b\u305f\u6700\u9069\u306a\u89e3\u6c7a\u7b56\u3092\u3054\u63d0\u6848\u3044\u305f\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<div class=\"wp-block-vk-blocks-spacer vk_spacer vk_spacer-type-margin-top\"><div class=\"vk_block-margin-lg--margin-top\"><\/div><\/div>\n\n\n\n<div class=\"wp-block-group has-background\" style=\"background:linear-gradient(135deg,rgb(255,245,203) 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style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-text-align-center\">\u8239\u4e95\u7dcf\u7814\u3067\u306f\u3001\u30b3\u30f3\u30b5\u30eb\u30c6\u30a3\u30f3\u30b0\u4f1a\u793e\u3068\u3057\u3066\u4e2d\u5c0f\u30fb\u4e2d\u5805\u4f01\u696d\u69d8\u3092\u3054\u652f\u63f4\u3059\u308b\u4e2d\u3067\u3001<br>Zoho\u3092\u5229\u7528\u3057\u305f\u696d\u52d9\u6539\u5584\u3082\u591a\u6570\u884c\u3063\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-text-align-center\">\u300c\u793e\u5185\u306e\u696d\u52d9\u3092DX\u3057\u305f\u3044\u3051\u3069<strong>\u4f55\u304b\u3089\u624b\u3092\u4ed8\u3051\u305f\u3089\u826f\u3044\u304b\u304b\u308f\u304b\u3089\u306a\u3044<\/strong>\u300d<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p 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