{"id":6158,"date":"2025-05-26T15:29:22","date_gmt":"2025-05-26T06:29:22","guid":{"rendered":"https:\/\/dx.funaisoken.co.jp\/zoho\/?post_type=column&#038;p=6158"},"modified":"2025-05-28T17:26:48","modified_gmt":"2025-05-28T08:26:48","slug":"crm-chusho-zoho","status":"publish","type":"column","link":"https:\/\/dx.funaisoken.co.jp\/zoho\/column\/crm-chusho-zoho\/","title":{"rendered":"\u4e2d\u5c0f\u4f01\u696d\u5411\u3051CRM\u3068\u306f\uff1f\u5c0e\u5165\u30e1\u30ea\u30c3\u30c8\u3068\u6d3b\u7528\u6cd5\u3092\u89e3\u8aac"},"content":{"rendered":"<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_82_2 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">\u3053\u306e\u8a18\u4e8b\u306e\u76ee\u6b21<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #1871f7;color:#1871f7\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #1871f7;color:#1871f7\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/dx.funaisoken.co.jp\/zoho\/column\/crm-chusho-zoho\/#1_%E3%81%AF%E3%81%98%E3%82%81%E3%81%AB%EF%BC%9A%E4%B8%AD%E5%B0%8F%E4%BC%81%E6%A5%AD%E3%81%AB%E3%81%8A%E3%81%91%E3%82%8B%E9%A1%A7%E5%AE%A2%E7%AE%A1%E7%90%86%E3%81%AE%E7%8F%BE%E7%8A%B6%E3%81%A8%E8%AA%B2%E9%A1%8C\" >1. \u306f\u3058\u3081\u306b\uff1a\u4e2d\u5c0f\u4f01\u696d\u306b\u304a\u3051\u308b\u9867\u5ba2\u7ba1\u7406\u306e\u73fe\u72b6\u3068\u8ab2\u984c<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/dx.funaisoken.co.jp\/zoho\/column\/crm-chusho-zoho\/#1-1_%E3%81%AA%E3%81%9C%E4%BB%8A%E3%80%81%E4%B8%AD%E5%B0%8F%E4%BC%81%E6%A5%AD%E3%81%ABCRM%E3%81%8C%E5%BF%85%E8%A6%81%E3%81%A8%E3%81%95%E3%82%8C%E3%81%A6%E3%81%84%E3%82%8B%E3%81%AE%E3%81%8B%EF%BC%9F\" >1-1. \u306a\u305c\u4eca\u3001\u4e2d\u5c0f\u4f01\u696d\u306bCRM\u304c\u5fc5\u8981\u3068\u3055\u308c\u3066\u3044\u308b\u306e\u304b\uff1f<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/dx.funaisoken.co.jp\/zoho\/column\/crm-chusho-zoho\/#1-2_%E9%A1%A7%E5%AE%A2%E7%AE%A1%E7%90%86%E3%81%AE%E9%81%85%E3%82%8C%E3%81%8C%E3%82%82%E3%81%9F%E3%82%89%E3%81%99%E6%A9%9F%E4%BC%9A%E6%90%8D%E5%A4%B1%E3%81%A8%E3%83%AA%E3%82%B9%E3%82%AF\" >1-2. \u9867\u5ba2\u7ba1\u7406\u306e\u9045\u308c\u304c\u3082\u305f\u3089\u3059\u6a5f\u4f1a\u640d\u5931\u3068\u30ea\u30b9\u30af<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/dx.funaisoken.co.jp\/zoho\/column\/crm-chusho-zoho\/#2_%E4%B8%AD%E5%B0%8F%E4%BC%81%E6%A5%AD%E3%81%AB%E3%81%A8%E3%81%A3%E3%81%A6%E3%81%AECRM%E3%81%A8%E3%81%AF%EF%BC%9F%E5%9F%BA%E6%9C%AC%E3%81%A8%E5%B0%8E%E5%85%A5%E3%83%A1%E3%83%AA%E3%83%83%E3%83%88\" >2. \u4e2d\u5c0f\u4f01\u696d\u306b\u3068\u3063\u3066\u306eCRM\u3068\u306f\uff1f\u57fa\u672c\u3068\u5c0e\u5165\u30e1\u30ea\u30c3\u30c8<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/dx.funaisoken.co.jp\/zoho\/column\/crm-chusho-zoho\/#2-1_CRM%EF%BC%88%E9%A1%A7%E5%AE%A2%E9%96%A2%E4%BF%82%E7%AE%A1%E7%90%86%EF%BC%89%E3%81%A8%E3%81%AF%EF%BC%9F%E3%81%9D%E3%81%AE%E6%9C%AC%E8%B3%AA%E3%82%92%E8%A7%A3%E8%AA%AC\" >2-1. CRM\uff08\u9867\u5ba2\u95a2\u4fc2\u7ba1\u7406\uff09\u3068\u306f\uff1f\u305d\u306e\u672c\u8cea\u3092\u89e3\u8aac<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/dx.funaisoken.co.jp\/zoho\/column\/crm-chusho-zoho\/#2-2_%E9%A1%A7%E5%AE%A2%E7%AE%A1%E7%90%86%E3%82%92%E5%8A%B9%E7%8E%87%E5%8C%96%EF%BC%81%E4%B8%AD%E5%B0%8F%E4%BC%81%E6%A5%AD%E3%81%8CCRM%E3%82%92%E5%B0%8E%E5%85%A5%E3%81%99%E3%82%8B5%E3%81%A4%E3%81%AE%E3%83%A1%E3%83%AA%E3%83%83%E3%83%88\" >2-2. \u9867\u5ba2\u7ba1\u7406\u3092\u52b9\u7387\u5316\uff01\u4e2d\u5c0f\u4f01\u696d\u304cCRM\u3092\u5c0e\u5165\u3059\u308b5\u3064\u306e\u30e1\u30ea\u30c3\u30c8<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/dx.funaisoken.co.jp\/zoho\/column\/crm-chusho-zoho\/#2-3_%E5%96%B6%E6%A5%AD%E5%8A%9B%E5%BC%B7%E5%8C%96%E3%80%81%E9%A1%A7%E5%AE%A2%E6%BA%80%E8%B6%B3%E5%BA%A6%E5%90%91%E4%B8%8A%E2%80%A6CRM%E3%81%8C%E4%B8%AD%E5%B0%8F%E4%BC%81%E6%A5%AD%E3%81%AB%E3%82%82%E3%81%9F%E3%82%89%E3%81%99%E5%8A%B9%E6%9E%9C\" >2-3. \u55b6\u696d\u529b\u5f37\u5316\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u5411\u4e0a\u2026CRM\u304c\u4e2d\u5c0f\u4f01\u696d\u306b\u3082\u305f\u3089\u3059\u52b9\u679c<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/dx.funaisoken.co.jp\/zoho\/column\/crm-chusho-zoho\/#3_%E4%B8%AD%E5%B0%8F%E4%BC%81%E6%A5%AD%E3%81%8C%E6%B4%BB%E7%94%A8%E3%81%A7%E3%81%8D%E3%82%8BCRM%E3%81%AE%E6%A9%9F%E8%83%BD%E3%81%A8%E6%B4%BB%E7%94%A8%E4%BA%8B%E4%BE%8B\" >3. \u4e2d\u5c0f\u4f01\u696d\u304c\u6d3b\u7528\u3067\u304d\u308bCRM\u306e\u6a5f\u80fd\u3068\u6d3b\u7528\u4e8b\u4f8b<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/dx.funaisoken.co.jp\/zoho\/column\/crm-chusho-zoho\/#3-1_%E9%A1%A7%E5%AE%A2%E6%83%85%E5%A0%B1%E3%82%92%E4%B8%80%E5%85%83%E7%AE%A1%E7%90%86%EF%BC%81%E4%B8%AD%E5%B0%8F%E4%BC%81%E6%A5%AD%E5%90%91%E3%81%91CRM%E3%81%AE%E4%B8%BB%E8%A6%81%E6%A9%9F%E8%83%BD\" >3-1. \u9867\u5ba2\u60c5\u5831\u3092\u4e00\u5143\u7ba1\u7406\uff01\u4e2d\u5c0f\u4f01\u696d\u5411\u3051CRM\u306e\u4e3b\u8981\u6a5f\u80fd<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/dx.funaisoken.co.jp\/zoho\/column\/crm-chusho-zoho\/#3-2_%E5%96%B6%E6%A5%AD%E6%B4%BB%E5%8B%95%E3%82%92%E5%8A%A0%E9%80%9F%EF%BC%81SFA%EF%BC%88%E5%96%B6%E6%A5%AD%E6%94%AF%E6%8F%B4%EF%BC%89%E6%A9%9F%E8%83%BD%E3%81%AE%E6%B4%BB%E7%94%A8\" >3-2. \u55b6\u696d\u6d3b\u52d5\u3092\u52a0\u901f\uff01SFA\uff08\u55b6\u696d\u652f\u63f4\uff09\u6a5f\u80fd\u306e\u6d3b\u7528<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/dx.funaisoken.co.jp\/zoho\/column\/crm-chusho-zoho\/#3-3_%E9%A1%A7%E5%AE%A2%E3%81%A8%E3%81%AE%E9%96%A2%E4%BF%82%E3%82%92%E6%B7%B1%E5%8C%96%EF%BC%81%E3%83%9E%E3%83%BC%E3%82%B1%E3%83%86%E3%82%A3%E3%83%B3%E3%82%B0%E6%A9%9F%E8%83%BD%E3%81%AE%E6%B4%BB%E7%94%A8\" >3-3. \u9867\u5ba2\u3068\u306e\u95a2\u4fc2\u3092\u6df1\u5316\uff01\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u6a5f\u80fd\u306e\u6d3b\u7528<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/dx.funaisoken.co.jp\/zoho\/column\/crm-chusho-zoho\/#3-4_%E9%A1%A7%E5%AE%A2%E3%82%B5%E3%83%9D%E3%83%BC%E3%83%88%E3%82%92%E5%90%91%E4%B8%8A%EF%BC%81%E5%95%8F%E3%81%84%E5%90%88%E3%82%8F%E3%81%9B%E7%AE%A1%E7%90%86%E6%A9%9F%E8%83%BD%E3%81%AE%E6%B4%BB%E7%94%A8\" >3-4. \u9867\u5ba2\u30b5\u30dd\u30fc\u30c8\u3092\u5411\u4e0a\uff01\u554f\u3044\u5408\u308f\u305b\u7ba1\u7406\u6a5f\u80fd\u306e\u6d3b\u7528<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-13\" href=\"https:\/\/dx.funaisoken.co.jp\/zoho\/column\/crm-chusho-zoho\/#4_%E4%B8%AD%E5%B0%8F%E4%BC%81%E6%A5%AD%E5%90%91%E3%81%91CRM%E3%81%AE%E9%81%B8%E3%81%B3%E6%96%B9%EF%BC%9A%E5%A4%B1%E6%95%97%E3%81%97%E3%81%AA%E3%81%84%E3%81%9F%E3%82%81%E3%81%AE%E3%83%9D%E3%82%A4%E3%83%B3%E3%83%88\" >4. \u4e2d\u5c0f\u4f01\u696d\u5411\u3051CRM\u306e\u9078\u3073\u65b9\uff1a\u5931\u6557\u3057\u306a\u3044\u305f\u3081\u306e\u30dd\u30a4\u30f3\u30c8<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-14\" href=\"https:\/\/dx.funaisoken.co.jp\/zoho\/column\/crm-chusho-zoho\/#4-1_%E3%80%90%E6%AF%94%E8%BC%83%E6%A4%9C%E8%A8%8E%E3%80%91%E8%87%AA%E7%A4%BE%E3%81%AB%E6%9C%80%E9%81%A9%E3%81%AACRM%E3%82%92%E8%A6%8B%E3%81%A4%E3%81%91%E3%82%8B%E3%81%9F%E3%82%81%E3%81%AE%E3%82%B9%E3%83%86%E3%83%83%E3%83%97\" >4-1. \u3010\u6bd4\u8f03\u691c\u8a0e\u3011\u81ea\u793e\u306b\u6700\u9069\u306aCRM\u3092\u898b\u3064\u3051\u308b\u305f\u3081\u306e\u30b9\u30c6\u30c3\u30d7<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-15\" href=\"https:\/\/dx.funaisoken.co.jp\/zoho\/column\/crm-chusho-zoho\/#4-2_%E5%B0%8E%E5%85%A5%E4%BA%88%E7%AE%97%E3%80%81%E4%BD%BF%E3%81%84%E3%82%84%E3%81%99%E3%81%95%E3%80%81%E9%80%A3%E6%90%BA%E6%80%A7%E2%80%A6%E4%B8%AD%E5%B0%8F%E4%BC%81%E6%A5%AD%E3%81%8C%E9%87%8D%E8%A6%96%E3%81%99%E3%81%B9%E3%81%8D%E9%81%B8%E5%AE%9A%E5%9F%BA%E6%BA%96\" >4-2. \u5c0e\u5165\u4e88\u7b97\u3001\u4f7f\u3044\u3084\u3059\u3055\u3001\u9023\u643a\u6027\u2026\u4e2d\u5c0f\u4f01\u696d\u304c\u91cd\u8996\u3059\u3079\u304d\u9078\u5b9a\u57fa\u6e96<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-16\" href=\"https:\/\/dx.funaisoken.co.jp\/zoho\/column\/crm-chusho-zoho\/#4-3_%E4%B8%AD%E5%B0%8F%E4%BC%81%E6%A5%AD%E3%81%AECRM%E3%82%B7%E3%82%B9%E3%83%86%E3%83%A0%E5%B0%8E%E5%85%A5%E3%81%AA%E3%82%89%E3%80%8CZoho%E3%80%8D%E3%81%8C%E3%81%8A%E3%81%99%E3%81%99%E3%82%81%EF%BC%81\" >4-3. \u4e2d\u5c0f\u4f01\u696d\u306eCRM\u30b7\u30b9\u30c6\u30e0\u5c0e\u5165\u306a\u3089\u300cZoho\u300d\u304c\u304a\u3059\u3059\u3081\uff01<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-17\" href=\"https:\/\/dx.funaisoken.co.jp\/zoho\/column\/crm-chusho-zoho\/#4-4_%E7%84%A1%E6%96%99%E3%83%88%E3%83%A9%E3%82%A4%E3%82%A2%E3%83%AB%E3%82%92%E6%B4%BB%E7%94%A8%EF%BC%81%E5%B0%8E%E5%85%A5%E5%89%8D%E3%81%AE%E7%A2%BA%E8%AA%8D%E3%83%9D%E3%82%A4%E3%83%B3%E3%83%88\" >4-4. \u7121\u6599\u30c8\u30e9\u30a4\u30a2\u30eb\u3092\u6d3b\u7528\uff01\u5c0e\u5165\u524d\u306e\u78ba\u8a8d\u30dd\u30a4\u30f3\u30c8<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-18\" href=\"https:\/\/dx.funaisoken.co.jp\/zoho\/column\/crm-chusho-zoho\/#5_%E3%81%BE%E3%81%A8%E3%82%81%EF%BC%9A%E4%B8%AD%E5%B0%8F%E4%BC%81%E6%A5%AD%E3%81%93%E3%81%9DCRM%E5%B0%8E%E5%85%A5%E3%81%A7%E6%88%90%E9%95%B7%E3%82%92%E5%8A%A0%E9%80%9F%E3%81%95%E3%81%9B%E3%82%88%E3%81%86\" >5. \u307e\u3068\u3081\uff1a\u4e2d\u5c0f\u4f01\u696d\u3053\u305dCRM\u5c0e\u5165\u3067\u6210\u9577\u3092\u52a0\u901f\u3055\u305b\u3088\u3046<\/a><\/li><\/ul><\/nav><\/div>\n\n<h2 class=\"wp-block-heading has-text-align-left vk_block-margin-sm--margin-top\" style=\"font-size:24px\"><span class=\"ez-toc-section\" id=\"1_%E3%81%AF%E3%81%98%E3%82%81%E3%81%AB%EF%BC%9A%E4%B8%AD%E5%B0%8F%E4%BC%81%E6%A5%AD%E3%81%AB%E3%81%8A%E3%81%91%E3%82%8B%E9%A1%A7%E5%AE%A2%E7%AE%A1%E7%90%86%E3%81%AE%E7%8F%BE%E7%8A%B6%E3%81%A8%E8%AA%B2%E9%A1%8C\"><\/span>1. \u306f\u3058\u3081\u306b\uff1a\u4e2d\u5c0f\u4f01\u696d\u306b\u304a\u3051\u308b\u9867\u5ba2\u7ba1\u7406\u306e\u73fe\u72b6\u3068\u8ab2\u984c<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"has-text-align-left\">\u591a\u304f\u306e\u4e2d\u5c0f\u4f01\u696d\u3067\u306f\u3001\u9867\u5ba2\u60c5\u5831\u304cExcel\u3084\u7d19\u30d9\u30fc\u30b9\u3067\u7ba1\u7406\u3055\u308c\u3066\u304a\u308a\u3001<span data-color=\"#fffd6b\" style=\"background: linear-gradient(transparent 60%,rgba(255, 253, 107, 0.7) 0)\" class=\"vk_highlighter\"><strong><mark class=\"has-inline-color has-vivid-red-color\">\u55b6\u696d\u62c5\u5f53\u8005\u3054\u3068\u306e\u5c5e\u4eba\u7684\u306a\u904b\u7528\u304c\u5e38\u614b\u5316<\/mark><\/strong><\/span>\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p class=\"has-text-align-left\">\u305d\u306e\u7d50\u679c\u3001\u9867\u5ba2\u30c7\u30fc\u30bf\u304c\u6700\u65b0\u3067\u306a\u304b\u3063\u305f\u308a\u3001\u55b6\u696d\u5c65\u6b74\u304c\u5171\u6709\u3055\u308c\u3066\u3044\u306a\u304b\u3063\u305f\u308a\u3059\u308b\u306a\u3069\u3001\u60c5\u5831\u6d3b\u7528\u304c\u5341\u5206\u306b\u884c\u308f\u308c\u3066\u3044\u306a\u3044\u30b1\u30fc\u30b9\u304c\u76ee\u7acb\u3061\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u307e\u305f\u3001\u62c5\u5f53\u8005\u306e\u7570\u52d5\u3084\u9000\u8077\u306b\u3088\u308a\u3001\u91cd\u8981\u306a\u60c5\u5831\u304c\u5f15\u304d\u7d99\u304c\u308c\u305a\u5931\u308f\u308c\u308b\u30ea\u30b9\u30af\u3082\u62b1\u3048\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p class=\"vk_block-margin-md--margin-top\">\u3053\u3046\u3057\u305f\u72b6\u6cc1\u306f\u3001<mark class=\"has-inline-color has-vivid-red-color\"><span data-color=\"#fffd6b\" style=\"background: linear-gradient(transparent 60%,rgba(255, 253, 107, 0.7) 0)\" class=\"vk_highlighter\"><strong>\u55b6\u696d\u6a5f\u4f1a\u306e\u640d\u5931\u3084\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u4f4e\u4e0b<\/strong><\/span><\/mark>\u306b\u3064\u306a\u304c\u308b\u6df1\u523b\u306a\u8ab2\u984c\u3067\u3059\u3002\u305d\u3053\u3067\u6ce8\u76ee\u3055\u308c\u3066\u3044\u308b\u306e\u304c\u3001<span data-color=\"#8ed1fc\" style=\"background: linear-gradient(transparent 60%,rgba(142, 209, 252, 0.7) 0)\" class=\"vk_highlighter\"><strong>CRM\uff08\u9867\u5ba2\u95a2\u4fc2\u7ba1\u7406\uff09\u30c4\u30fc\u30eb\u306e\u5c0e\u5165<\/strong><\/span>\u3067\u3059\u3002CRM\u3092\u6d3b\u7528\u3059\u308b\u3053\u3068\u3067\u3001\u9867\u5ba2\u60c5\u5831\u3092\u4e00\u5143\u7ba1\u7406\u3057\u3001\u55b6\u696d\u30fb\u30b5\u30dd\u30fc\u30c8\u30fb\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u6d3b\u52d5\u3092\u53ef\u8996\u5316\u30fb\u6700\u9069\u5316\u3059\u308b\u3053\u3068\u304c\u53ef\u80fd\u306b\u306a\u308a\u307e\u3059\u3002<br><\/p>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-left\" style=\"font-size:24px\"><span class=\"ez-toc-section\" id=\"1-1_%E3%81%AA%E3%81%9C%E4%BB%8A%E3%80%81%E4%B8%AD%E5%B0%8F%E4%BC%81%E6%A5%AD%E3%81%ABCRM%E3%81%8C%E5%BF%85%E8%A6%81%E3%81%A8%E3%81%95%E3%82%8C%E3%81%A6%E3%81%84%E3%82%8B%E3%81%AE%E3%81%8B%EF%BC%9F\"><\/span>1-1. \u306a\u305c\u4eca\u3001\u4e2d\u5c0f\u4f01\u696d\u306bCRM\u304c\u5fc5\u8981\u3068\u3055\u308c\u3066\u3044\u308b\u306e\u304b\uff1f<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"vk_block-margin-0--margin-top\">\u6628\u4eca\u30d3\u30b8\u30cd\u30b9\u74b0\u5883\u304c\u6025\u901f\u306b\u5909\u5316\u3057\u3001\u9867\u5ba2\u30cb\u30fc\u30ba\u304c\u591a\u69d8\u5316\u3059\u308b\u4e2d\u3001\u4f01\u696d\u306b\u306f\u8fc5\u901f\u304b\u3064\u7684\u78ba\u306a\u5bfe\u5fdc\u304c\u6c42\u3081\u3089\u308c\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p class=\"vk_block-margin-md--margin-top\">\u5927\u624b\u4f01\u696d\u306b\u6bd4\u3079\u3066\u30ea\u30bd\u30fc\u30b9\u304c\u9650\u3089\u308c\u3066\u3044\u308b\u4e2d\u5c0f\u4f01\u696d\u3053\u305d\u3001<span data-color=\"#8ed1fc\" style=\"background: linear-gradient(transparent 60%,rgba(142, 209, 252, 0.7) 0)\" class=\"vk_highlighter\"><strong>\u696d\u52d9\u306e\u52b9\u7387\u5316\u3068\u55b6\u696d\u6d3b\u52d5\u306e\u6700\u5927\u5316<\/strong><\/span>\u304c\u91cd\u8981\u3067\u3059\u3002CRM\u306f\u3001\u9867\u5ba2\u60c5\u5831\u3092\u4e00\u5143\u7ba1\u7406\u3057\u3001\u55b6\u696d\u3084\u30b5\u30dd\u30fc\u30c8\u306e\u9032\u6357\u3092<strong><span data-color=\"#8ed1fc\" style=\"background: linear-gradient(transparent 60%,rgba(142, 209, 252, 0.7) 0)\" class=\"vk_highlighter\">\u300c\u898b\u3048\u308b\u5316\u300d\u3067\u304d\u308b\u30c4\u30fc\u30eb<\/span><\/strong>\u3067\u3059\u3002<\/p>\n\n\n\n<p class=\"vk_block-margin-md--margin-top\">\u60c5\u5831\u306e\u5c5e\u4eba\u5316\u3092\u9632\u304e\u3001\u793e\u5185\u5168\u4f53\u3067\u306e\u9023\u643a\u3092\u53ef\u80fd\u306b\u3059\u308b\u3053\u3068\u3067\u3001\u9867\u5ba2\u5bfe\u5fdc\u306e\u8cea\u304c\u5411\u4e0a\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<p class=\"vk_block-margin-0--margin-top\">\u3055\u3089\u306b\u3001\u30c7\u30fc\u30bf\u306b\u57fa\u3065\u3044\u305f\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u6226\u7565\u306e\u7acb\u6848\u3084\u3001\u55b6\u696d\u6d3b\u52d5\u306e\u52b9\u7387\u7684\u306a\u5b9f\u884c\u304c\u53ef\u80fd\u3068\u306a\u308b\u305f\u3081\u3001\u4e2d\u5c0f\u4f01\u696d\u306b\u3068\u3063\u3066CRM\u306f\u5358\u306a\u308b\u30c4\u30fc\u30eb\u4ee5\u4e0a\u306e\u4fa1\u5024\u3092\u6301\u3064\u3001<span data-color=\"#fffd6b\" style=\"background: linear-gradient(transparent 60%,rgba(255, 253, 107, 0.7) 0)\" class=\"vk_highlighter\"><strong>\u7af6\u4e89\u529b\u5f37\u5316\u306e\u9375<\/strong><\/span>\u3068\u306a\u308b\u5b58\u5728\u3068\u8a00\u3048\u308b\u306e\u3067\u3059\u3002<br><\/p>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-left\" style=\"font-size:24px\"><span class=\"ez-toc-section\" id=\"1-2_%E9%A1%A7%E5%AE%A2%E7%AE%A1%E7%90%86%E3%81%AE%E9%81%85%E3%82%8C%E3%81%8C%E3%82%82%E3%81%9F%E3%82%89%E3%81%99%E6%A9%9F%E4%BC%9A%E6%90%8D%E5%A4%B1%E3%81%A8%E3%83%AA%E3%82%B9%E3%82%AF\"><\/span>1-2. \u9867\u5ba2\u7ba1\u7406\u306e\u9045\u308c\u304c\u3082\u305f\u3089\u3059\u6a5f\u4f1a\u640d\u5931\u3068\u30ea\u30b9\u30af<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"vk_block-margin-lg--margin-top\">\u9867\u5ba2\u60c5\u5831\u306e\u7ba1\u7406\u304c\u4e0d\u5341\u5206\u3060\u3068\u3001\u55b6\u696d\u6a5f\u4f1a\u306e\u640d\u5931\u3084\u4fe1\u983c\u306e\u4f4e\u4e0b\u306a\u3069\u3001\u4f01\u696d\u306b\u3068\u3063\u3066\u5927\u304d\u306a\u30de\u30a4\u30ca\u30b9\u8981\u56e0\u3068\u306a\u308a\u307e\u3059\u3002\u305f\u3068\u3048\u3070\u3001\u904e\u53bb\u306e\u5bfe\u5fdc\u5c65\u6b74\u3092\u53c2\u7167\u3067\u304d\u306a\u3051\u308c\u3070\u3001\u9867\u5ba2\u306e\u671f\u5f85\u306b\u5fdc\u3048\u308b\u63d0\u6848\u304c\u3067\u304d\u305a\u3001\u5951\u7d04\u3092\u9003\u3057\u3066\u3057\u307e\u3046\u3053\u3068\u3082\u3002<\/p>\n\n\n\n<p class=\"vk_block-margin-0--margin-top vk_block-margin-0--margin-bottom\"><br>\u307e\u305f\u3001\u554f\u3044\u5408\u308f\u305b\u5bfe\u5fdc\u304c\u9045\u308c\u305f\u308a\u3001\u91cd\u8907\u3057\u305f\u9023\u7d61\u3092\u3057\u3066\u3057\u307e\u3046\u306a\u3069\u3001<mark class=\"has-inline-color has-vivid-red-color\"><strong><span data-color=\"#fffd6b\" style=\"background: linear-gradient(transparent 60%,rgba(255, 253, 107, 0.7) 0)\" class=\"vk_highlighter\">\u9867\u5ba2\u4f53\u9a13\u306e\u4f4e\u4e0b<\/span><\/strong><\/mark>\u306b\u3082\u3064\u306a\u304c\u308a\u304b\u306d\u307e\u305b\u3093\u3002\u3053\u308c\u3089\u306f\u3059\u3079\u3066\u3001\u58f2\u4e0a\u306e\u6e1b\u5c11\u3084\u53d6\u5f15\u89e3\u6d88\u3068\u3044\u3063\u305f\u91cd\u5927\u306a\u7d50\u679c\u3092\u62db\u304f\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002CRM\u306e\u5c0e\u5165\u306b\u3088\u308a\u3001\u4e0a\u8a18\u306e\u3088\u3046\u306a\u30ea\u30b9\u30af\u3092\u56de\u907f\u3057\u3001\u5b89\u5b9a\u7684\u304b\u3064\u7d99\u7d9a\u7684\u306a\u9867\u5ba2\u95a2\u4fc2\u3092\u7bc9\u304f\u305f\u3081\u306b\u3082<strong><span data-color=\"#8ed1fc\" style=\"background: linear-gradient(transparent 60%,rgba(142, 209, 252, 0.7) 0)\" class=\"vk_highlighter\">\u9867\u5ba2\u60c5\u5831\u306e\u300c\u898b\u3048\u308b\u5316\u300d<\/span><\/strong>\u304c\u5fc5\u8981\u306a\u306e\u3067\u3059\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading vk_block-margin-md--margin-top\" style=\"font-size:24px\"><span class=\"ez-toc-section\" id=\"2_%E4%B8%AD%E5%B0%8F%E4%BC%81%E6%A5%AD%E3%81%AB%E3%81%A8%E3%81%A3%E3%81%A6%E3%81%AECRM%E3%81%A8%E3%81%AF%EF%BC%9F%E5%9F%BA%E6%9C%AC%E3%81%A8%E5%B0%8E%E5%85%A5%E3%83%A1%E3%83%AA%E3%83%83%E3%83%88\"><\/span><strong>2. \u4e2d\u5c0f\u4f01\u696d\u306b\u3068\u3063\u3066\u306eCRM\u3068\u306f\uff1f\u57fa\u672c\u3068\u5c0e\u5165\u30e1\u30ea\u30c3\u30c8<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-left\" style=\"font-size:24px\"><span class=\"ez-toc-section\" id=\"2-1_CRM%EF%BC%88%E9%A1%A7%E5%AE%A2%E9%96%A2%E4%BF%82%E7%AE%A1%E7%90%86%EF%BC%89%E3%81%A8%E3%81%AF%EF%BC%9F%E3%81%9D%E3%81%AE%E6%9C%AC%E8%B3%AA%E3%82%92%E8%A7%A3%E8%AA%AC\"><\/span>2-1. CRM\uff08\u9867\u5ba2\u95a2\u4fc2\u7ba1\u7406\uff09\u3068\u306f\uff1f\u305d\u306e\u672c\u8cea\u3092\u89e3\u8aac<br><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>CRM\u3068\u306f\u3001<span data-color=\"#8ed1fc\" style=\"background: linear-gradient(transparent 60%,rgba(142, 209, 252, 0.7) 0)\" class=\"vk_highlighter\"><strong>\u300cCustomer Relationship Management\uff08\u9867\u5ba2\u95a2\u4fc2\u7ba1\u7406\uff09\u300d<\/strong><\/span>\u306e\u7565\u3067\u3001\u9867\u5ba2\u3068\u306e\u95a2\u4fc2\u3092\u9577\u671f\u7684\u306b\u7dad\u6301\u30fb\u5f37\u5316\u3059\u308b\u305f\u3081\u306e\u4ed5\u7d44\u307f\u3084\u8003\u3048\u65b9\u3092\u6307\u3057\u307e\u3059\u3002\u4e00\u822c\u7684\u306b\u306f\u3001\u9867\u5ba2\u60c5\u5831\u306e\u4e00\u5143\u7ba1\u7406\u3001\u55b6\u696d\u30fb\u30b5\u30dd\u30fc\u30c8\u5c65\u6b74\u306e\u8a18\u9332\u3001\u5206\u6790\u30fb\u30ec\u30dd\u30fc\u30c8\u6a5f\u80fd\u306a\u3069\u3092\u5099\u3048\u305f\u30b7\u30b9\u30c6\u30e0\u3068\u3057\u3066\u696d\u52d9\u52b9\u7387\u3068\u751f\u7523\u6027\u3092\u5411\u4e0a\u3055\u305b\u308b\u305f\u3081\u306b\u6d3b\u7528\u3055\u308c\u307e\u3059\u3002<br><\/p>\n\n\n\n<p class=\"vk_block-margin-md--margin-top\">\u4e2d\u5c0f\u4f01\u696d\u306e\u5834\u5408\u3001\u9650\u3089\u308c\u305f\u30ea\u30bd\u30fc\u30b9\u3067\u52b9\u7387\u3088\u304f\u55b6\u696d\u6d3b\u52d5\u3092\u884c\u3046\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002<br>\u4f8b\u3048\u3070\u3001\u9867\u5ba2\u3092\u30ea\u30b9\u30c8\u3068\u3057\u3066\u306f\u7ba1\u7406\u3057\u3066\u3044\u308b\u304c\u6b21\u56de\u30a2\u30d7\u30ed\u30fc\u30c1\u3084\u63d0\u6848\u30bf\u30a4\u30df\u30f3\u30b0\u306a\u3069\u306f\u8ffd\u3044\u5207\u308c\u3066\u3044\u306a\u3044\u3068\u3044\u3046\u30b1\u30fc\u30b9\u306f\u826f\u304f\u76ee\u306b\u3057\u307e\u3059\u3002\u305d\u3093\u306a\u6642\u3001\u500b\u3005\u306e\u9867\u5ba2\u306b\u5408\u3063\u305f\u30bf\u30a4\u30df\u30f3\u30b0\u3067\u6700\u9069\u306a\u30a2\u30d7\u30ed\u30fc\u30c1\u304c\u3067\u304d\u308c\u3070\u53d7\u6ce8\u7387\u306e\u5411\u4e0a\u3084\u30ea\u30d4\u30fc\u30bf\u30fc\u306e\u7372\u5f97\u306b\u3064\u306a\u304c\u308a\u307e\u3059\u3002<br>\u3064\u307e\u308a<strong><span data-color=\"#8ed1fc\" style=\"background: linear-gradient(transparent 60%,rgba(142, 209, 252, 0.7) 0)\" class=\"vk_highlighter\">CRM\u306f\u3001\u5358\u306a\u308b\u9867\u5ba2\u540d\u7c3f\u3067\u306f\u306a\u304f\u3001\u5229\u76ca\u3092\u6700\u5927\u5316\u3059\u308b\u305f\u3081\u306e\u6226\u7565\u7684\u306a\u57fa\u76e4<\/span><\/strong>\u306a\u306e\u3067\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" style=\"font-size:24px\"><span class=\"ez-toc-section\" id=\"2-2_%E9%A1%A7%E5%AE%A2%E7%AE%A1%E7%90%86%E3%82%92%E5%8A%B9%E7%8E%87%E5%8C%96%EF%BC%81%E4%B8%AD%E5%B0%8F%E4%BC%81%E6%A5%AD%E3%81%8CCRM%E3%82%92%E5%B0%8E%E5%85%A5%E3%81%99%E3%82%8B5%E3%81%A4%E3%81%AE%E3%83%A1%E3%83%AA%E3%83%83%E3%83%88\"><\/span>2-2. \u9867\u5ba2\u7ba1\u7406\u3092\u52b9\u7387\u5316\uff01\u4e2d\u5c0f\u4f01\u696d\u304cCRM\u3092\u5c0e\u5165\u3059\u308b5\u3064\u306e\u30e1\u30ea\u30c3\u30c8<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"vk_block-margin-md--margin-top vk_block-margin-0--margin-bottom\"><strong>CRM\u3092\u5c0e\u5165\u3059\u308b\u3053\u3068\u3067\u5f97\u3089\u308c\u308b\u4e3b\u306a<span data-color=\"#fffd6b\" style=\"background: linear-gradient(transparent 60%,rgba(255, 253, 107, 0.7) 0)\" class=\"vk_highlighter\">\u30e1\u30ea\u30c3\u30c8\u3092\uff15\u3064<\/span>\u7d39\u4ecb\u3057\u307e\u3059\u3002<br><\/strong><br><strong>\u2460\u60c5\u5831\u306e\u4e00\u5143\u7ba1\u7406<\/strong><br>CRM\u3092\u5c0e\u5165\u3059\u308b\u3053\u3068\u3067\u3001\u9867\u5ba2\u60c5\u5831\u30fb\u5546\u8ac7\u5c65\u6b74\u30fb\u5bfe\u5fdc\u5c65\u6b74\u306a\u3069\u3092\u4e00\u5143\u7ba1\u7406\u3067\u304d\u307e\u3059\u3002<br>\u7d19\u3084Excel\u3067\u306e\u5c5e\u4eba\u7684\u306a\u7ba1\u7406\u304b\u3089\u8131\u5374\u3057\u3001\u8ab0\u3067\u3082\u5fc5\u8981\u306a\u60c5\u5831\u306b\u3059\u3050\u30a2\u30af\u30bb\u30b9\u53ef\u80fd\u3068\u306a\u308b\u3053\u3068\u3067<strong>\u90e8\u9580\u9593\u306e\u9023\u643a\u304c\u5411\u4e0a\u3057\u3001\u696d\u52d9\u306e\u5f15\u304d\u7d99\u304e\u3084\u9867\u5ba2\u5bfe\u5fdc\u306e\u8cea\u3082\u5b89\u5b9a\u3057\u307e\u3059<\/strong>\u3002<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p class=\"vk_block-margin-md--margin-top\"><strong>\u2461\u55b6\u696d\u6d3b\u52d5\u306e\u898b\u3048\u308b\u5316<\/strong><br>\u55b6\u696d\u62c5\u5f53\u3054\u3068\u306e\u6d3b\u52d5\u72b6\u6cc1\u3084\u9032\u6357\u3001\u6210\u679c\u3092CRM\u4e0a\u3067\u53ef\u8996\u5316\u3067\u304d\u307e\u3059\u3002<br>\u3053\u308c\u306b\u3088\u308a\u3001\u30a2\u30d7\u30ed\u30fc\u30c1\u306e\u504f\u308a\u3084\u5546\u8ac7\u306e\u505c\u6ede\u7b87\u6240\u3068\u3044\u3063\u305f\u30dc\u30c8\u30eb\u30cd\u30c3\u30af\u3092\u767a\u898b\u3057\u3084\u3059\u304f\u306a\u308a\u307e\u3059\u3002\u55b6\u696d\u6d3b\u52d5\u3084\u6570\u5024\u76ee\u6a19\u7b49\u306e\u6539\u5584\u7b56\u3092\u7acb\u3066\u3084\u3059\u304f\u306a\u308a\u3001<strong>\u55b6\u696d\u30c1\u30fc\u30e0\u5168\u4f53\u306e\u751f\u7523\u6027\u5411\u4e0a<\/strong>\u306b\u3082\u3064\u306a\u304c\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p class=\"vk_block-margin-md--margin-top\"><strong>\u2462\u9867\u5ba2\u5bfe\u5fdc\u306e\u8cea\u5411\u4e0a<\/strong><br>\u904e\u53bb\u306e\u5bfe\u5fdc\u5c65\u6b74\u3084\u8cfc\u5165\u5c65\u6b74\u3092CRM\u3067\u78ba\u8a8d\u3059\u308b\u3053\u3068\u3067\u3001\u500b\u3005\u306e\u9867\u5ba2\u306b\u5408\u308f\u305b\u305f\u5bfe\u5fdc\u304c\u53ef\u80fd\u306b\u306a\u308a\u307e\u3059\u3002\u7d50\u679c\u3068\u3057\u3066\u9867\u5ba2\u6e80\u8db3\u5ea6\u304c\u5411\u4e0a\u3057\u3001\u4fe1\u983c\u95a2\u4fc2\u3082\u6df1\u307e\u308a\u307e\u3059\u3002<br>\u30bf\u30a4\u30e0\u30ea\u30fc\u306a\u30d5\u30a9\u30ed\u30fc\u3084\u63d0\u6848\u304c\u3067\u304d\u308b\u305f\u3081\u3001<strong>\u30ea\u30d4\u30fc\u30c8\u7387\u3084\u7d39\u4ecb\u306e\u5897\u52a0\u3082\u671f\u5f85\u3067\u304d\u307e\u3059<\/strong>\u3002<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p class=\"vk_block-margin-md--margin-top\"><strong>\u2463\u5206\u6790\u6a5f\u80fd<\/strong><br>CRM\u306b\u84c4\u7a4d\u3055\u308c\u305f\u30c7\u30fc\u30bf\u3092\u6d3b\u7528\u3057\u3066\u3001\u58f2\u4e0a\u63a8\u79fb\u3084\u6210\u7d04\u7387\u3001\u9867\u5ba2\u306e\u50be\u5411\u306a\u3069\u3092\u53ef\u8996\u5316\u3067\u304d\u308b\u305f\u3081\u3001\u30c7\u30fc\u30bf\u306b\u57fa\u3065\u3044\u305f\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3084\u55b6\u696d\u6226\u7565\u304c\u7acb\u3066\u3084\u3059\u304f\u306a\u308a\u307e\u3059\u3002<br>\u4e2d\u5c0f\u4f01\u696d\u306b\u304a\u3051\u308b\u610f\u601d\u6c7a\u5b9a\u306f\u7d4c\u55b6\u8005\u3084\u9577\u5e74\u306e\u55b6\u696d\u30de\u30f3\u306e\u5224\u65ad\u306b\u983c\u3063\u305f\u3082\u306e\u306b\u306a\u308a\u304c\u3061\u3067\u3059\u304cCRM\u304b\u3089\u5c0e\u304d\u51fa\u3057\u305f\u30c7\u30fc\u30bf\u3092\u5229\u7528\u3059\u308b\u3053\u3068\u3067<strong>\u5ba2\u89b3\u7684\u306a\u4e8b\u5b9f\u306b\u57fa\u3065\u3044\u305f\u7d4c\u55b6\u5224\u65ad<\/strong>\u304c\u53ef\u80fd\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p class=\"vk_block-margin-md--margin-top\"><strong>\u2464\u696d\u52d9\u306e\u52b9\u7387\u5316<\/strong><br>CRM\u306b\u3088\u3063\u3066\u3001\u55b6\u696d\u306e\u9032\u6357\u7ba1\u7406\u3084\u30d5\u30a9\u30ed\u30fc\u6f0f\u308c\u9632\u6b62\u3001\u5b9a\u578b\u696d\u52d9\u306e\u81ea\u52d5\u5316\u304c\u5b9f\u73fe\u3057\u307e\u3059\u3002<br>\u4f8b\u3048\u3070\u3001\u898b\u7a4d\u3092\u63d0\u51fa\u3057\u305f\u3089\u898b\u7a4d\u63d0\u51fa\u65e5\u3068\u6b21\u56de\u63a5\u89e6\u65e5\u3092\u5165\u529b\u3057\u306a\u3044\u3068\u5f8c\u5de5\u7a0b\u306b\u30b9\u30c6\u30fc\u30bf\u30b9\u3092\u79fb\u884c\u3067\u304d\u306a\u3044\u3088\u3046\u306b\u3059\u308b\u306a\u3069\u3001\u4ed5\u7d44\u307f\u3067\u5165\u529b\u6f0f\u308c\u3092\u56de\u907f\u3059\u308b\u3053\u3068\u306a\u3069\u304c\u53ef\u80fd\u3067\u3059\u3002<br>\u3053\u308c\u306b\u3088\u308a\u3001<strong>\u9650\u3089\u308c\u305f\u4eba\u54e1\u3067\u3082\u591a\u304f\u306e\u9867\u5ba2\u30fb\u6848\u4ef6\u3092\u30b9\u30e0\u30fc\u30ba\u306b\u5bfe\u5fdc\u53ef\u80fd\u306b\u306a\u308b\u305f\u3081<\/strong>\u4eba\u624b\u4e0d\u8db3\u306e\u4e2d\u5c0f\u4f01\u696d\u3067\u3082\u3001\u3088\u308a\u52b9\u7387\u7684\u306b\u58f2\u4e0a\u62e1\u5927\u3092\u76ee\u6307\u3059\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<br><br>\u3053\u308c\u3089\u306e\u52b9\u679c\u306f\u3001\u7279\u306b\u4eba\u624b\u4e0d\u8db3\u3084\u5c5e\u4eba\u5316\u306b\u60a9\u3080\u4e2d\u5c0f\u4f01\u696d\u306b\u3068\u3063\u3066\u5927\u304d\u306a\u4fa1\u5024\u3068\u306a\u308a\u307e\u3059\u3002CRM\u306f\u3001\u696d\u52d9\u306e\u7121\u99c4\u3092\u7701\u304d\u306a\u304c\u3089\u3001\u58f2\u4e0a\u3092\u4e0a\u3052\u308b\u4ed5\u7d44\u307f\u3092\u4f5c\u308b\u305f\u3081\u306e\u5fc5\u9808\u30c4\u30fc\u30eb\u3067\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-left\" style=\"font-size:24px\"><span class=\"ez-toc-section\" id=\"2-3_%E5%96%B6%E6%A5%AD%E5%8A%9B%E5%BC%B7%E5%8C%96%E3%80%81%E9%A1%A7%E5%AE%A2%E6%BA%80%E8%B6%B3%E5%BA%A6%E5%90%91%E4%B8%8A%E2%80%A6CRM%E3%81%8C%E4%B8%AD%E5%B0%8F%E4%BC%81%E6%A5%AD%E3%81%AB%E3%82%82%E3%81%9F%E3%82%89%E3%81%99%E5%8A%B9%E6%9E%9C\"><\/span>2-3. \u55b6\u696d\u529b\u5f37\u5316\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u5411\u4e0a\u2026CRM\u304c\u4e2d\u5c0f\u4f01\u696d\u306b\u3082\u305f\u3089\u3059\u52b9\u679c<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>CRM\u306f\u3001\u55b6\u696d\u306e\u751f\u7523\u6027\u5411\u4e0a\u3068\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u4e21\u7acb\u3092\u5b9f\u73fe\u3057\u307e\u3059\u3002<br>\u305f\u3068\u3048\u3070\u3001\u904e\u53bb\u306e\u5546\u8ac7\u5c65\u6b74\u3084\u554f\u3044\u5408\u308f\u305b\u5185\u5bb9\u3092\u5143\u306b\u3001\u6700\u9069\u306a\u30bf\u30a4\u30df\u30f3\u30b0\u3067\u63d0\u6848\u304c\u3067\u304d\u308b\u305f\u3081\u3001\u30af\u30ed\u30fc\u30b8\u30f3\u30b0\u7387\u304c\u4e0a\u304c\u308a\u307e\u3059\u3002\u307e\u305f\u3001\u9867\u5ba2\u306b\u4e00\u8cab\u3057\u305f\u5bfe\u5fdc\u304c\u53ef\u80fd\u306b\u306a\u308a\u3001\u4fe1\u983c\u611f\u3092\u91b8\u6210\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<p><br>\u3055\u3089\u306b\u3001\u554f\u3044\u5408\u308f\u305b\u306e\u5185\u5bb9\u3084\u30af\u30ec\u30fc\u30e0\u5bfe\u5fdc\u306e\u8a18\u9332\u3092\u84c4\u7a4d\u3059\u308b\u3053\u3068\u3067\u3001\u30b5\u30fc\u30d3\u30b9\u6539\u5584\u3084\u5546\u54c1\u958b\u767a\u306b\u3082\u6d3b\u304b\u305b\u307e\u3059\u3002\u5358\u306a\u308b\u55b6\u696d\u652f\u63f4\u3092\u8d85\u3048\u3066\u3001\u4f01\u696d\u306e\u7d4c\u55b6\u57fa\u76e4\u3092\u5f37\u5316\u3059\u308b\u30c4\u30fc\u30eb\u3068\u3057\u3066\u3001CRM\u306e\u5c0e\u5165\u306f\u6975\u3081\u3066\u6709\u52b9\u3067\u3059\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center vk_block-margin-lg--margin-top\" style=\"font-size:24px\"><span class=\"ez-toc-section\" id=\"3_%E4%B8%AD%E5%B0%8F%E4%BC%81%E6%A5%AD%E3%81%8C%E6%B4%BB%E7%94%A8%E3%81%A7%E3%81%8D%E3%82%8BCRM%E3%81%AE%E6%A9%9F%E8%83%BD%E3%81%A8%E6%B4%BB%E7%94%A8%E4%BA%8B%E4%BE%8B\"><\/span><strong>3. \u4e2d\u5c0f\u4f01\u696d\u304c\u6d3b\u7528\u3067\u304d\u308bCRM\u306e\u6a5f\u80fd\u3068\u6d3b\u7528\u4e8b\u4f8b<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-left\" style=\"font-size:24px\"><span class=\"ez-toc-section\" id=\"3-1_%E9%A1%A7%E5%AE%A2%E6%83%85%E5%A0%B1%E3%82%92%E4%B8%80%E5%85%83%E7%AE%A1%E7%90%86%EF%BC%81%E4%B8%AD%E5%B0%8F%E4%BC%81%E6%A5%AD%E5%90%91%E3%81%91CRM%E3%81%AE%E4%B8%BB%E8%A6%81%E6%A9%9F%E8%83%BD\"><\/span>3-1. \u9867\u5ba2\u60c5\u5831\u3092\u4e00\u5143\u7ba1\u7406\uff01\u4e2d\u5c0f\u4f01\u696d\u5411\u3051CRM\u306e\u4e3b\u8981\u6a5f\u80fd<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>CRM\u306e\u57fa\u672c\u306f\u300c\u9867\u5ba2\u60c5\u5831\u306e\u4e00\u5143\u7ba1\u7406\u300d\u3067\u3059\u3002<strong>\u4f01\u696d\u540d<\/strong>\u3001<strong>\u62c5\u5f53\u8005\u540d<\/strong>\u3001<strong>\u9023\u7d61\u5148<\/strong>\u3001<strong>\u904e\u53bb\u306e\u5546\u8ac7\u5c65\u6b74<\/strong>\u3001<strong>\u554f\u3044\u5408\u308f\u305b\u5c65\u6b74<\/strong>\u3001<strong>\u5bfe\u5fdc\u8005<\/strong>\u306a\u3069\u3001\u3042\u3089\u3086\u308b\u60c5\u5831\u3092\u4e00\u304b\u6240\u306b\u96c6\u7d04\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<p><br>\u3053\u308c\u306b\u3088\u308a\u3001\u90e8\u7f72\u30fb\u5404\u55b6\u696d\u30de\u30f3\u3092\u307e\u305f\u3044\u3060\u60c5\u5831\u5171\u6709\u3084\u3001\u5bfe\u5fdc\u306e\u629c\u3051\u6f0f\u308c\u9632\u6b62\u304c\u53ef\u80fd\u306b\u306a\u308a\u307e\u3059\u3002<br>\u307e\u305f\u3001<strong><span data-color=\"#8ed1fc\" style=\"background: linear-gradient(transparent 60%,rgba(142, 209, 252, 0.7) 0)\" class=\"vk_highlighter\">\u691c\u7d22\u6a5f\u80fd<\/span><\/strong>\u3084<strong><span data-color=\"#8ed1fc\" style=\"background: linear-gradient(transparent 60%,rgba(142, 209, 252, 0.7) 0)\" class=\"vk_highlighter\">\u30d5\u30a3\u30eb\u30bf\u6a5f\u80fd<\/span><\/strong>\u306b\u3088\u3063\u3066\u3001\u5fc5\u8981\u306a\u60c5\u5831\u3092\u3059\u3050\u306b\u53d6\u308a\u51fa\u305b\u308b\u70b9\u3082\u5b9f\u52d9\u4e0a\u306e\u5927\u304d\u306a\u30e1\u30ea\u30c3\u30c8\u3068\u8a00\u3048\u308b\u3067\u3057\u3087\u3046\u3002\u5f93\u6765\u306e\u4e2d\u5c0f\u4f01\u696d\u3067\u3042\u308a\u304c\u3061\u306a\u30d5\u30a1\u30a4\u30eb\u3084\u7d19\u306e\u8cc7\u6599\u3092\u63a2\u3059\u306e\u306b\u6642\u9593\u3092\u52b4\u3059\u308b\u3068\u3044\u3046\u72b6\u6cc1\u3092\u89e3\u6c7a\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<p><br>CRM\u306f\u793e\u5185\u306e\u30ca\u30ec\u30c3\u30b8\u3092\u793e\u54e1\u5168\u54e1\u3067\u84c4\u7a4d\u3057\u3001\u793e\u54e1\u5168\u54e1\u304c\u78ba\u8a8d\u3067\u304d\u3001\u8ab0\u3067\u3082\u540c\u3058\u6c34\u6e96\u3067\u5bfe\u5fdc\u3067\u304d\u308b\u4f53\u5236\u3092\u6574\u3048\u308b\u305f\u3081\u306e\u57fa\u76e4\u3068\u306a\u308b\u306e\u3067\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" style=\"font-size:24px\"><span class=\"ez-toc-section\" id=\"3-2_%E5%96%B6%E6%A5%AD%E6%B4%BB%E5%8B%95%E3%82%92%E5%8A%A0%E9%80%9F%EF%BC%81SFA%EF%BC%88%E5%96%B6%E6%A5%AD%E6%94%AF%E6%8F%B4%EF%BC%89%E6%A9%9F%E8%83%BD%E3%81%AE%E6%B4%BB%E7%94%A8\"><\/span>3-2. \u55b6\u696d\u6d3b\u52d5\u3092\u52a0\u901f\uff01SFA\uff08\u55b6\u696d\u652f\u63f4\uff09\u6a5f\u80fd\u306e\u6d3b\u7528<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>CRM\u306e\u4e2d\u306b\u306f<strong><span data-color=\"#8ed1fc\" style=\"background: linear-gradient(transparent 60%,rgba(142, 209, 252, 0.7) 0)\" class=\"vk_highlighter\">SFA\uff08Sales Force Automation\uff1a\u55b6\u696d\u652f\u63f4\u30b7\u30b9\u30c6\u30e0\uff09\u6a5f\u80fd<\/span><\/strong>\u3092\u5099\u3048\u305f\u3082\u306e\u304c\u3042\u308a\u3001\u55b6\u696d\u6d3b\u52d5\u306e\u53ef\u8996\u5316\u3068\u6700\u9069\u5316\u304c\u53ef\u80fd\u3067\u3059\u3002<\/p>\n\n\n\n<p><br>\u5177\u4f53\u7684\u306b\u306f\u3001\u5546\u8ac7\u306e\u9032\u6357\u7ba1\u7406\u3001\u30a2\u30d7\u30ed\u30fc\u30c1\u5c65\u6b74\u306e\u8a18\u9332\u3001\u6848\u4ef6\u3054\u3068\u306e\u30b9\u30c6\u30fc\u30bf\u30b9\u7ba1\u7406\u306a\u3069\u304c\u6319\u3052\u3089\u308c\u307e\u3059\u3002\u3069\u306e\u6848\u4ef6\u304c\u4eca\u3069\u306e\u6bb5\u968e\u306b\u3042\u308b\u306e\u304b\u3092\u628a\u63e1\u3067\u304d\u3001\u5bfe\u5fdc\u306e\u512a\u5148\u9806\u4f4d\u3092\u660e\u78ba\u306b\u3059\u308b\u3053\u3068\u3067\u7ba1\u7406\u8077\u3084\u7d4c\u55b6\u5c64\u304c\u4e00\u76ee\u3067\u55b6\u696d\u306e\u73fe\u72b6\u3092\u628a\u63e1\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u306e\u3067\u3059\u3002<br>\u307e\u305f\u3001<strong><span data-color=\"#8ed1fc\" style=\"background: linear-gradient(transparent 60%,rgba(142, 209, 252, 0.7) 0)\" class=\"vk_highlighter\">\u58f2\u4e0a\u4e88\u6e2c<\/span><\/strong>\u3084<strong><span data-color=\"#8ed1fc\" style=\"background: linear-gradient(transparent 60%,rgba(142, 209, 252, 0.7) 0)\" class=\"vk_highlighter\">KPI\u7ba1\u7406<\/span><\/strong>\u306b\u3082\u6d3b\u7528\u3067\u304d\u308b\u305f\u3081\u3001\u55b6\u696d\u6226\u7565\u306e\u7acb\u6848\u3092\u30c7\u30fc\u30bf\u306b\u57fa\u3065\u3044\u3066\u884c\u3046\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<br>\u55b6\u696d\u90e8\u9580\u304c\u60c5\u5831\u3092\u84c4\u7a4d\u30fb\u5171\u6709\u3059\u308b\u3053\u3068\u3067\u3001<span data-color=\"#fffd6b\" style=\"background: linear-gradient(transparent 60%,rgba(255, 253, 107, 0.7) 0)\" class=\"vk_highlighter\"><strong>\u5c5e\u4eba\u5316\u3092\u9632\u304e\u3001\u793e\u5185\u5168\u4f53\u306e\u55b6\u696d\u529b\u306e\u7d99\u7d9a\u7684\u5f37\u5316\u306b\u3082\u3064\u306a\u304c\u308a\u307e\u3059\u3002<\/strong><\/span><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" style=\"font-size:24px\"><span class=\"ez-toc-section\" id=\"3-3_%E9%A1%A7%E5%AE%A2%E3%81%A8%E3%81%AE%E9%96%A2%E4%BF%82%E3%82%92%E6%B7%B1%E5%8C%96%EF%BC%81%E3%83%9E%E3%83%BC%E3%82%B1%E3%83%86%E3%82%A3%E3%83%B3%E3%82%B0%E6%A9%9F%E8%83%BD%E3%81%AE%E6%B4%BB%E7%94%A8\"><\/span><br>3-3. \u9867\u5ba2\u3068\u306e\u95a2\u4fc2\u3092\u6df1\u5316\uff01\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u6a5f\u80fd\u306e\u6d3b\u7528<br><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p><br>CRM\u306b\u306f\u3001\u30e1\u30fc\u30eb\u914d\u4fe1\u3084\u30ad\u30e3\u30f3\u30da\u30fc\u30f3\u7ba1\u7406\u306a\u3069\u306e<strong><span data-color=\"#8ed1fc\" style=\"background: linear-gradient(transparent 60%,rgba(142, 209, 252, 0.7) 0)\" class=\"vk_highlighter\">\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u6a5f\u80fd<\/span><\/strong>\u304c\u5099\u308f\u3063\u3066\u3044\u308b\u3082\u306e\u3082\u591a\u304f\u3042\u308a\u307e\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u7279\u5b9a\u306e\u9867\u5ba2\u30bb\u30b0\u30e1\u30f3\u30c8\u306b\u5411\u3051\u3066\u60c5\u5831\u3092\u767a\u4fe1\u3057\u305f\u308a\u3001\u53cd\u5fdc\u3092\u30c7\u30fc\u30bf\u3068\u3057\u3066\u5206\u6790\u3057\u305f\u308a\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u4e2d\u5c0f\u4f01\u696d\u306b\u3068\u3063\u3066\u3001\u9650\u3089\u308c\u305f\u8cc7\u6e90\u3067\u52b9\u7387\u3088\u304f\u9867\u5ba2\u63a5\u70b9\u3092\u4f5c\u308b\u305f\u3081\u306b\u306f\u3001\u3053\u3046\u3057\u305f\u6a5f\u80fd\u306f\u975e\u5e38\u306b\u6709\u7528\u3067\u3059\u3002<\/p>\n\n\n\n<p><br>\u307e\u305f\u3001\u904e\u53bb\u306e\u8cfc\u8cb7\u5c65\u6b74\u3084\u554f\u3044\u5408\u308f\u305b\u5c65\u6b74\u3092\u3082\u3068\u306b\u3057\u305f\u300c<strong>\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u30c9\u3055\u308c\u305f\u63d0\u6848<\/strong>\u300d\u3082\u53ef\u80fd\u306b\u306a\u308a\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u3092\u9ad8\u3081\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002CRM\u3092\u4f7f\u3063\u305f\u7d99\u7d9a\u7684\u306a\u60c5\u5831\u767a\u4fe1\u306f\u3001<strong><span data-color=\"#fffd6b\" style=\"background: linear-gradient(transparent 60%,rgba(255, 253, 107, 0.7) 0)\" class=\"vk_highlighter\">\u4fe1\u983c\u95a2\u4fc2\u3092\u6df1\u3081\u3001\u30ea\u30d4\u30fc\u30bf\u30fc\u306e\u7372\u5f97<\/span><\/strong>\u306b\u3082\u3064\u306a\u304c\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"3-4_%E9%A1%A7%E5%AE%A2%E3%82%B5%E3%83%9D%E3%83%BC%E3%83%88%E3%82%92%E5%90%91%E4%B8%8A%EF%BC%81%E5%95%8F%E3%81%84%E5%90%88%E3%82%8F%E3%81%9B%E7%AE%A1%E7%90%86%E6%A9%9F%E8%83%BD%E3%81%AE%E6%B4%BB%E7%94%A8\"><\/span>3-4. \u9867\u5ba2\u30b5\u30dd\u30fc\u30c8\u3092\u5411\u4e0a\uff01\u554f\u3044\u5408\u308f\u305b\u7ba1\u7406\u6a5f\u80fd\u306e\u6d3b\u7528<br><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>CRM\u306b\u306f\u3001\u9867\u5ba2\u304b\u3089\u306e\u554f\u3044\u5408\u308f\u305b\u3092\u7ba1\u7406\u3059\u308b\u6a5f\u80fd\u3082\u3042\u308a\u307e\u3059\u3002<br>\u30e1\u30fc\u30eb\u3001\u96fb\u8a71\u3001\u30c1\u30e3\u30c3\u30c8\u3001Web\u30b5\u30a4\u30c8\u306a\u3069\u3001\u69d8\u3005\u306a\u30c1\u30e3\u30cd\u30eb\u304b\u3089\u306e\u554f\u3044\u5408\u308f\u305b\u3092\u4e00\u5143\u7684\u306b\u7ba1\u7406\u3059\u308b\u3053\u3068\u3067\u3001\u5bfe\u5fdc\u306e\u9045\u308c\u3084\u629c\u3051\u6f0f\u308c\u3092\u9632\u304e\u307e\u3059\u3002<br>\u3055\u3089\u306b\u3001\u904e\u53bb\u306e\u554f\u3044\u5408\u308f\u305b\u5c65\u6b74\u3068\u7d10\u3065\u3051\u3066\u5bfe\u5fdc\u3067\u304d\u308b\u305f\u3081\u3001\u9867\u5ba2\u306e\u72b6\u6cc1\u306b\u5fdc\u3058\u305f\u7684\u78ba\u306a\u5bfe\u5fdc\u304c\u53ef\u80fd\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p><br>\u7279\u306b\u4e2d\u5c0f\u4f01\u696d\u306b\u3068\u3063\u3066\u306f\u3001\u5c11\u4eba\u6570\u3067\u52b9\u7387\u3088\u304f\u9867\u5ba2\u5bfe\u5fdc\u3092\u884c\u3046\u5fc5\u8981\u304c\u3042\u308b\u305f\u3081\u3001\u3053\u306e\u6a5f\u80fd\u306e\u6d3b\u7528\u306f\u696d\u52d9\u52b9\u7387\u306e\u9762\u3067\u3082\u5927\u304d\u306a\u52b9\u679c\u304c\u3042\u308a\u307e\u3059\u3002<br>\u9867\u5ba2\u30b5\u30dd\u30fc\u30c8\u306e\u8cea\u304c\u5411\u4e0a\u3059\u308c\u3070\u3001<strong><span data-color=\"#fffd6b\" style=\"background: linear-gradient(transparent 60%,rgba(255, 253, 107, 0.7) 0)\" class=\"vk_highlighter\">\u30af\u30ec\u30fc\u30e0\u306e\u6e1b\u5c11<\/span><\/strong>\u3084<strong><span data-color=\"#fffd6b\" style=\"background: linear-gradient(transparent 60%,rgba(255, 253, 107, 0.7) 0)\" class=\"vk_highlighter\">\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u5411\u4e0a<\/span><\/strong>\u306b\u3082\u3064\u306a\u304c\u308a\u3001\u9577\u671f\u7684\u306a\u4fe1\u983c\u95a2\u4fc2\u306e\u69cb\u7bc9\u304c\u671f\u5f85\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading vk_block-margin-lg--margin-top\"><span class=\"ez-toc-section\" id=\"4_%E4%B8%AD%E5%B0%8F%E4%BC%81%E6%A5%AD%E5%90%91%E3%81%91CRM%E3%81%AE%E9%81%B8%E3%81%B3%E6%96%B9%EF%BC%9A%E5%A4%B1%E6%95%97%E3%81%97%E3%81%AA%E3%81%84%E3%81%9F%E3%82%81%E3%81%AE%E3%83%9D%E3%82%A4%E3%83%B3%E3%83%88\"><\/span><strong>4. \u4e2d\u5c0f\u4f01\u696d\u5411\u3051CRM\u306e\u9078\u3073\u65b9\uff1a\u5931\u6557\u3057\u306a\u3044\u305f\u3081\u306e\u30dd\u30a4\u30f3\u30c8 <\/strong><br><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-left\"><span class=\"ez-toc-section\" id=\"4-1_%E3%80%90%E6%AF%94%E8%BC%83%E6%A4%9C%E8%A8%8E%E3%80%91%E8%87%AA%E7%A4%BE%E3%81%AB%E6%9C%80%E9%81%A9%E3%81%AACRM%E3%82%92%E8%A6%8B%E3%81%A4%E3%81%91%E3%82%8B%E3%81%9F%E3%82%81%E3%81%AE%E3%82%B9%E3%83%86%E3%83%83%E3%83%97\"><\/span>4-1. \u3010\u6bd4\u8f03\u691c\u8a0e\u3011\u81ea\u793e\u306b\u6700\u9069\u306aCRM\u3092\u898b\u3064\u3051\u308b\u305f\u3081\u306e\u30b9\u30c6\u30c3\u30d7<br><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>CRM\u5c0e\u5165\u3092\u6210\u529f\u3055\u305b\u308b\u305f\u3081\u306b\u306f\u3001<strong><span data-color=\"#fffd6b\" style=\"background: linear-gradient(transparent 60%,rgba(255, 253, 107, 0.7) 0)\" class=\"vk_highlighter\">\u6700\u521d\u306e\u300c\u9078\u5b9a\u300d\u304c\u6975\u3081\u3066\u91cd\u8981\u3067\u3059\u3002<\/span><\/strong><br>\u307e\u305a\u306f\u3001\u81ea\u793e\u304c\u62b1\u3048\u308b\u8ab2\u984c\u3084\u5b9f\u73fe\u3057\u305f\u3044\u3053\u3068\u3092\u660e\u78ba\u306b\u3059\u308b\u3068\u3053\u308d\u304b\u3089\u59cb\u3081\u307e\u3057\u3087\u3046\u3002<br>\u6b21\u306b\u3001\u305d\u308c\u3089\u306e\u8ab2\u984c\u306b\u5bfe\u3057\u3066\u5fc5\u8981\u306a\u6a5f\u80fd\u3092\u6d17\u3044\u51fa\u3057\u3001\u8907\u6570\u306eCRM\u3092\u6bd4\u8f03\u691c\u8a0e\u3057\u307e\u3059\u3002<br>\u305d\u306e\u969b\u3001\u30d9\u30f3\u30c0\u30fc\u306e\u4fe1\u983c\u6027\u3084\u30b5\u30dd\u30fc\u30c8\u4f53\u5236\u3082\u78ba\u8a8d\u3059\u308b\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002<br>\u307e\u305f\u3001\u5b9f\u969b\u306b\u4f7f\u3046\u73fe\u5834\u306e\u793e\u54e1\u306e\u58f0\u3092\u53d6\u308a\u5165\u308c\u3001\u300c\u4f7f\u3044\u3084\u3059\u3055\u300d\u3084\u300c\u5c0e\u5165\u5f8c\u306e\u5b9a\u7740\u306e\u3057\u3084\u3059\u3055\u300d\u3082\u8a55\u4fa1\u8ef8\u306b\u542b\u3081\u308b\u3079\u304d\u3067\u3059\u3002<br>\u5358\u306b\u6a5f\u80fd\u306e\u591a\u3055\u3067\u306f\u306a\u304f\u3001<strong><span data-color=\"#8ed1fc\" style=\"background: linear-gradient(transparent 60%,rgba(142, 209, 252, 0.7) 0)\" class=\"vk_highlighter\">\u300c\u81ea\u793e\u306e\u696d\u52d9\u306b\u30d5\u30a3\u30c3\u30c8\u3059\u308b\u304b\u3069\u3046\u304b\u300d<\/span><\/strong>\u3092\u91cd\u8996\u3059\u308b\u3053\u3068\u3067\u3001\u81ea\u793e\u306b\u6700\u9069\u306aCRM\u3092\u9078\u5b9a\u3067\u304d\u307e\u3059\u3002\u7126\u3089\u305a\u6bb5\u968e\u7684\u306b\u691c\u8a0e\u3059\u308b\u3053\u3068\u304c\u3001\u5c0e\u5165\u5931\u6557\u3092\u907f\u3051\u308b\u30dd\u30a4\u30f3\u30c8\u3067\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-left\" style=\"font-size:24px\"><span class=\"ez-toc-section\" id=\"4-2_%E5%B0%8E%E5%85%A5%E4%BA%88%E7%AE%97%E3%80%81%E4%BD%BF%E3%81%84%E3%82%84%E3%81%99%E3%81%95%E3%80%81%E9%80%A3%E6%90%BA%E6%80%A7%E2%80%A6%E4%B8%AD%E5%B0%8F%E4%BC%81%E6%A5%AD%E3%81%8C%E9%87%8D%E8%A6%96%E3%81%99%E3%81%B9%E3%81%8D%E9%81%B8%E5%AE%9A%E5%9F%BA%E6%BA%96\"><\/span>4-2. \u5c0e\u5165\u4e88\u7b97\u3001\u4f7f\u3044\u3084\u3059\u3055\u3001\u9023\u643a\u6027\u2026\u4e2d\u5c0f\u4f01\u696d\u304c\u91cd\u8996\u3059\u3079\u304d\u9078\u5b9a\u57fa\u6e96<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>\u4e2d\u5c0f\u4f01\u696d\u304cCRM\u3092\u9078\u3076\u969b\u306b\u306f\u3001\u30b3\u30b9\u30c8\u3060\u3051\u3067\u306a\u304f<strong><span data-color=\"#8ed1fc\" style=\"background: linear-gradient(transparent 60%,rgba(142, 209, 252, 0.7) 0)\" class=\"vk_highlighter\">\u300c\u4f7f\u3044\u3084\u3059\u3055\u300d<\/span><\/strong>\u3068<strong><span data-color=\"#8ed1fc\" style=\"background: linear-gradient(transparent 60%,rgba(142, 209, 252, 0.7) 0)\" class=\"vk_highlighter\">\u300c\u4ed6\u30b7\u30b9\u30c6\u30e0\u3068\u306e\u9023\u643a\u6027\u300d<\/span><\/strong>\u306b\u3082\u6ce8\u76ee\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002<br>\u305f\u3068\u3048\u3070\u3001<strong><span data-color=\"#fffd6b\" style=\"background: linear-gradient(transparent 60%,rgba(255, 253, 107, 0.7) 0)\" class=\"vk_highlighter\">\u9ad8\u6a5f\u80fd\u3067\u3082\u64cd\u4f5c\u304c\u8907\u96d1\u3059\u304e\u308c\u3070\u73fe\u5834\u3067\u5b9a\u7740\u3057\u307e\u305b\u3093<\/span>\u3002<\/strong>\u696d\u52d9\u306b\u99b4\u67d3\u307f\u3084\u3059\u304f\u3001\u76f4\u611f\u7684\u306b\u64cd\u4f5c\u3067\u304d\u308bUI\/UX\u306f\u975e\u5e38\u306b\u91cd\u8981\u3067\u3059\u3002\u307e\u305f\u3001\u65e2\u5b58\u306e\u4f1a\u8a08\u30bd\u30d5\u30c8\u3084\u30e1\u30fc\u30eb\u30c4\u30fc\u30eb\u306a\u3069\u3068\u9023\u643a\u3067\u304d\u308b\u304b\u3069\u3046\u304b\u3082\u3001\u696d\u52d9\u306e\u52b9\u7387\u5316\u306b\u76f4\u7d50\u3057\u307e\u3059\u3002<br>\u3055\u3089\u306b\u3001\u521d\u671f\u8cbb\u7528\u3068\u6708\u984d\u6599\u91d1\u306e\u30d0\u30e9\u30f3\u30b9\u3001\u81ea\u793e\u306e\u6210\u9577\u306b\u5fdc\u3058\u305f\u30d7\u30e9\u30f3\u5909\u66f4\u306e\u67d4\u8edf\u6027\u3082\u78ba\u8a8d\u3059\u3079\u304d\u30dd\u30a4\u30f3\u30c8\u3067\u3059\u3002\u300c\u5fc5\u8981\u6700\u4f4e\u9650\u306e\u6a5f\u80fd\u3067\u59cb\u3081\u3066\u3001\u6bb5\u968e\u7684\u306b\u62e1\u5f35\u3067\u304d\u308b\u304b\u300d\u306a\u3069\u3001<strong><span data-color=\"#fffd6b\" style=\"background: linear-gradient(transparent 60%,rgba(255, 253, 107, 0.7) 0)\" class=\"vk_highlighter\">\u4eca\u5f8c\u306e\u904b\u7528\u3092\u898b\u8d8a\u3057\u305f\u8996\u70b9<\/span><\/strong>\u3067\u9078\u5b9a\u3057\u307e\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" style=\"font-size:24px\"><span class=\"ez-toc-section\" id=\"4-3_%E4%B8%AD%E5%B0%8F%E4%BC%81%E6%A5%AD%E3%81%AECRM%E3%82%B7%E3%82%B9%E3%83%86%E3%83%A0%E5%B0%8E%E5%85%A5%E3%81%AA%E3%82%89%E3%80%8CZoho%E3%80%8D%E3%81%8C%E3%81%8A%E3%81%99%E3%81%99%E3%82%81%EF%BC%81\"><\/span>4-3. \u4e2d\u5c0f\u4f01\u696d\u306eCRM\u30b7\u30b9\u30c6\u30e0\u5c0e\u5165\u306a\u3089\u300cZoho\u300d\u304c\u304a\u3059\u3059\u3081\uff01<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>\u307e\u305a\u3001Zoho\u3068\u306f\u30af\u30e9\u30a6\u30c9\u578b\u306e\u696d\u52d9\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0\u3068\u3057\u3066\u300145\u4ee5\u4e0a\u306e\u30b5\u30fc\u30d3\u30b9\u3092\u63d0\u4f9b\u3057\u3066\u3044\u308b\u30b7\u30b9\u30c6\u30e0\u3067\u3059\u3002\u55b6\u696d\u3001\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3092\u4e2d\u5fc3\u306b\u4f1a\u8a08\u3001\u4eba\u4e8b\u7ba1\u7406\u3001\u696d\u52d9\u306e\u52b9\u7387\u5316\u306a\u3069\u3001\u5168\u3066\u306e\u696d\u52d9\u3092\uff11\u3064\u306e\u30b7\u30b9\u30c6\u30e0\u3067\u7ba1\u7406\u3067\u304d\u307e\u3059\u3002\u5168\u4e16\u754c\u306b25\u4e07\u793e\u4ee5\u4e0a\u30011\u5104\u4eba\u4ee5\u4e0a\u306e\u30e6\u30fc\u30b6\u30fc\u304c\u3044\u308b\u4e16\u754c\u7684\u306a\u30b7\u30b9\u30c6\u30e0\u3067\u3059\u3002<br>Zoho\u304c\u4e2d\u5c0f\u4f01\u696d\u306b\u304a\u3059\u3059\u3081\u306a\u7406\u7531\u306f\u4e3b\u306b\uff13\u3064\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p><br><strong>\uff11\u3064\u76ee<\/strong>\u304c<strong><span data-color=\"#8ed1fc\" style=\"background: linear-gradient(transparent 60%,rgba(142, 209, 252, 0.7) 0)\" class=\"vk_highlighter\">\u300c\u5727\u5012\u7684\u306a\u30b3\u30b9\u30c8\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u300d<\/span><\/strong>\u3067\u3059\u3002\u4e2d\u5c0f\u4f01\u696d\u304c\u30b7\u30b9\u30c6\u30e0\u9078\u5b9a\u3092\u884c\u3046\u969b\u306b\u7279\u306b\u6c17\u306b\u306a\u308b\u306e\u306f\u30b3\u30b9\u30c8\u9762\u3067\u3059\u3002\u307b\u3068\u3093\u3069\u306e\u4e2d\u5c0f\u4f01\u696d\u306b\u3068\u3063\u3066\u3001\u5927\u4f01\u696d\u306e\u3088\u3046\u306b\u591a\u984d\u306e\u6295\u8cc7\u3092\u884c\u3044\u5927\u898f\u6a21\u306b\u30b7\u30b9\u30c6\u30e0\u5c0e\u5165\u3059\u308b\u3053\u3068\u306f\u56f0\u96e3\u3067\u3059\u3002\u305f\u3060\u3001Zoho\u306f\u4f4e\u4fa1\u683c\u3067\u30b5\u30fc\u30d3\u30b9\u304c\u63d0\u4f9b\u3055\u308c\u3066\u3044\u308b\u305f\u3081\u3001\u30b7\u30b9\u30c6\u30e0\u6295\u8cc7\u306b\u5bfe\u3059\u308b\u8cbb\u7528\u5bfe\u52b9\u679c\u3092\u9ad8\u3081\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<p><br><strong>\uff12\u3064\u76ee<\/strong>\u306f<strong><span data-color=\"#8ed1fc\" style=\"background: linear-gradient(transparent 60%,rgba(142, 209, 252, 0.7) 0)\" class=\"vk_highlighter\">\u300c\u30b7\u30f3\u30d7\u30eb\u306a\u64cd\u4f5c\u6027\u300d<\/span><\/strong>\u3067\u3059\u3002CRM\u3092\u793e\u5185\u306b\u5c0e\u5165\u3057\u305f\u3044\u3051\u3069\u30a8\u30f3\u30b8\u30cb\u30a2\u306a\u3069\u30b7\u30b9\u30c6\u30e0\u306b\u8a73\u3057\u3044\u4eba\u6750\u304c\u793e\u5185\u306b\u3044\u306a\u3044\u304b\u3089\u62b5\u6297\u611f\u3092\u611f\u3058\u308b\u65b9\u3082\u591a\u3044\u306e\u3067\u306f\u306a\u3044\u306e\u3067\u3057\u3087\u3046\u304b\u3002<br>Zoho\u3067\u3042\u308c\u3070\u3001\u30ed\u30fc\u30b3\u30fc\u30c9\u30fb\u30ce\u30fc\u30b3\u30fc\u30c9\u3067\u958b\u767a\u304c\u884c\u3048\u308b\u30b5\u30fc\u30d3\u30b9\u3067\u3042\u308b\u305f\u3081\u5c02\u9580\u7684\u306a\u77e5\u8b58\u3084\u30b7\u30b9\u30c6\u30e0\u306b\u8a73\u3057\u3044\u4eba\u6750\u304c\u3044\u306a\u304f\u3066\u3082CRM\u3092\u5c0e\u5165\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u306e\u3067\u3059\u3002<\/p>\n\n\n\n<p><strong>\u6700\u5f8c<\/strong>\u306f\u3001<strong><span data-color=\"#8ed1fc\" style=\"background: linear-gradient(transparent 60%,rgba(142, 209, 252, 0.7) 0)\" class=\"vk_highlighter\">\u300c\u591a\u69d8\u306a\u30a2\u30d7\u30ea\u3068\u306e\u9023\u643a\u300d<\/span><\/strong>\u304c\u53ef\u80fd\u3067\u3042\u308b\u3053\u3068\u3067\u3059\u3002Zoho\u306fCRM\u3060\u3051\u3067\u306f\u306a\u304f\u55b6\u696d\u30fb\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u6d3b\u52d5\u304b\u3089\u7dcf\u52d9\u4eba\u4e8b\u3068\u3044\u3063\u305f\u30d0\u30c3\u30af\u30aa\u30d5\u30a3\u30b9\u306b\u81f3\u308b\u307e\u3067\u3042\u3089\u3086\u308b\u696d\u52d9\u306b\u5bfe\u5fdc\u3057\u3066\u3044\u308b\u30a2\u30d7\u30ea\u3092\u63d0\u4f9b\u3057\u3066\u3044\u307e\u3059\u3002\u305d\u308c\u3089\u30a2\u30d7\u30ea\u3068CRM\u306f\u7c21\u5358\u306b\u9023\u643a\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u305f\u3081Zoho\uff11\u3064\u3067\u69d8\u3005\u306a\u5206\u91ce\u306e\u696d\u52d9\u3092\u30ab\u30d0\u30fc\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<br><br>\u3053\u306e\u3088\u3046\u306bZoho\u3067\u306fCRM\u3092\u57fa\u76e4\u306b\u3057\u3066<strong>\u4f4e\u30b3\u30b9\u30c8\u3067\u591a\u69d8\u306a\u696d\u52d9\u3092DX\u5316\u3059\u308b\u3053\u3068<\/strong>\u304c\u3067\u304d\u307e\u3059\u3002<br>\u793e\u5185\u3067CRM\u5c0e\u5165\u3092\u8003\u3048\u3066\u3044\u308b\u3051\u3069\u4f55\u3092\u4f7f\u3048\u3070\u3044\u3044\u304b\u308f\u304b\u3089\u306a\u3044\u3068\u3044\u3046\u65b9\u306f\u4e00\u5ea6Zoho\u3092<strong><span data-color=\"#fffd6b\" style=\"background: linear-gradient(transparent 60%,rgba(255, 253, 107, 0.7) 0)\" class=\"vk_highlighter\">\u7121\u6599\u30c8\u30e9\u30a4\u30a2\u30eb\uff08\uff13\uff10\u65e5\u9593\uff09<\/span><\/strong>\u3067\u5229\u7528\u3057\u3066\u307f\u3066\u306f\u3044\u304b\u304c\u3067\u3057\u3087\u3046\u304b\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" style=\"font-size:24px\"><span class=\"ez-toc-section\" id=\"4-4_%E7%84%A1%E6%96%99%E3%83%88%E3%83%A9%E3%82%A4%E3%82%A2%E3%83%AB%E3%82%92%E6%B4%BB%E7%94%A8%EF%BC%81%E5%B0%8E%E5%85%A5%E5%89%8D%E3%81%AE%E7%A2%BA%E8%AA%8D%E3%83%9D%E3%82%A4%E3%83%B3%E3%83%88\"><\/span>4-4. \u7121\u6599\u30c8\u30e9\u30a4\u30a2\u30eb\u3092\u6d3b\u7528\uff01\u5c0e\u5165\u524d\u306e\u78ba\u8a8d\u30dd\u30a4\u30f3\u30c8<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>CRM\u30b7\u30b9\u30c6\u30e0\u306e\u591a\u304f\u306f\u7121\u6599\u30c8\u30e9\u30a4\u30a2\u30eb\u671f\u9593\u3092\u8a2d\u3051\u3066\u304a\u308a\u3001\u3053\u308c\u3092\u6d3b\u7528\u3059\u308b\u3053\u3068\u3067\u5c0e\u5165\u524d\u306e\u4e0d\u5b89\u3092\u6255\u62ed\u3067\u304d\u307e\u3059\u3002\u5b9f\u969b\u306e\u696d\u52d9\u3067\u4f7f\u7528\u3057\u3066\u307f\u308b\u3053\u3068\u3067\u3001UI\u306e\u4f7f\u3044\u3084\u3059\u3055\u3001\u5fc5\u8981\u306a\u6a5f\u80fd\u306e\u6709\u7121\u3001\u696d\u52d9\u3078\u306e\u30d5\u30a3\u30c3\u30c8\u611f\u3092\u4f53\u611f\u3067\u304d\u307e\u3059\u3002<br>\u78ba\u8a8d\u3059\u3079\u304d\u30dd\u30a4\u30f3\u30c8\u306f\u3001\u300c\u8ab0\u3067\u3082\u4f7f\u3044\u3053\u306a\u305b\u308b\u304b\u300d\u300c\u64cd\u4f5c\u304c\u7169\u96d1\u3067\u306a\u3044\u304b\u300d\u300c\u5fc5\u8981\u306a\u5e33\u7968\u304c\u51fa\u305b\u308b\u304b\u300d\u300c\u65e2\u5b58\u306e\u30b7\u30b9\u30c6\u30e0\u3068\u9023\u643a\u3067\u304d\u308b\u304b\u300d\u306a\u3069\u3067\u3059\u3002<br>\u307e\u305f\u3001\u30b5\u30dd\u30fc\u30c8\u4f53\u5236\u3082\u3042\u308f\u305b\u3066\u8a55\u4fa1\u3057\u307e\u3057\u3087\u3046\u3002\u30c8\u30e9\u30a4\u30a2\u30eb\u671f\u9593\u4e2d\u306b\u793e\u54e1\u306e\u58f0\u3092\u96c6\u3081\u3066\u304a\u304f\u3068\u3001\u5c0e\u5165\u5f8c\u306e\u5b9a\u7740\u7387\u3082\u9ad8\u307e\u308a\u307e\u3059\u3002<br>\u6700\u521d\u304b\u3089\u5b8c\u74a7\u3092\u6c42\u3081\u305a\u3001\u307e\u305a\u306f\u8a66\u3057\u3066\u300c\u4f7f\u3048\u308b\u304b\u3069\u3046\u304b\u300d\u3092\u898b\u6975\u3081\u308b\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading vk_block-margin-lg--margin-top\"><span class=\"ez-toc-section\" id=\"5_%E3%81%BE%E3%81%A8%E3%82%81%EF%BC%9A%E4%B8%AD%E5%B0%8F%E4%BC%81%E6%A5%AD%E3%81%93%E3%81%9DCRM%E5%B0%8E%E5%85%A5%E3%81%A7%E6%88%90%E9%95%B7%E3%82%92%E5%8A%A0%E9%80%9F%E3%81%95%E3%81%9B%E3%82%88%E3%81%86\"><\/span><strong>5. \u307e\u3068\u3081\uff1a\u4e2d\u5c0f\u4f01\u696d\u3053\u305dCRM\u5c0e\u5165\u3067\u6210\u9577\u3092\u52a0\u901f\u3055\u305b\u3088\u3046<\/strong><br><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>\u9867\u5ba2\u3068\u306e\u95a2\u4fc2\u6027\u304c\u4f01\u696d\u306e\u6210\u9577\u3092\u5de6\u53f3\u3059\u308b\u4eca\u306e\u6642\u4ee3\u306b\u304a\u3044\u3066\u3001CRM\u306f\u4e2d\u5c0f\u4f01\u696d\u306b\u3068\u3063\u3066\u3082\u6c7a\u3057\u3066\u4ed6\u4eba\u4e8b\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002\u5c5e\u4eba\u7684\u306a\u7ba1\u7406\u304b\u3089\u8131\u5374\u3057\u3001\u696d\u52d9\u306e\u52b9\u7387\u5316\u3068\u55b6\u696d\u529b\u306e\u5f37\u5316\u3092\u540c\u6642\u306b\u5b9f\u73fe\u3059\u308b\u30c4\u30fc\u30eb\u3068\u3057\u3066\u3001CRM\u306f\u975e\u5e38\u306b\u5927\u304d\u306a\u53ef\u80fd\u6027\u3092\u79d8\u3081\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p><br>\u672c\u8a18\u4e8b\u3067\u7d39\u4ecb\u3057\u305f\u3088\u3046\u306b\u3001CRM\u306b\u306f<strong>\u9867\u5ba2\u60c5\u5831\u306e\u4e00\u5143\u7ba1\u7406<\/strong>\u304b\u3089<strong>\u55b6\u696d\u652f\u63f4<\/strong>\u3001<strong>\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0<\/strong>\u3001<strong>\u81ea\u52d5\u5206\u6790<\/strong>\u3001<strong>\u30b5\u30dd\u30fc\u30c8\u6a5f\u80fd<\/strong>\u307e\u3067\u5e45\u5e83\u3044\u6d3b\u7528\u6cd5\u304c\u3042\u308a\u307e\u3059\u3002\u9078\u5b9a\u306b\u304a\u3044\u3066\u306f\u3001\u81ea\u793e\u306e\u696d\u52d9\u306b\u5408\u3063\u305f\u6a5f\u80fd\u3068\u904b\u7528\u306e\u3057\u3084\u3059\u3055\u3092\u898b\u6975\u3081\u308b\u3053\u3068\u304c\u6210\u529f\u306e\u30ab\u30ae\u3067\u3059\u3002<\/p>\n\n\n\n<p><br>\u4e2d\u5c0f\u4f01\u696d\u3060\u304b\u3089\u3053\u305d\u3001\u5c0f\u3055\u304f\u59cb\u3081\u3066\u3001\u5927\u304d\u304f\u80b2\u3066\u308bCRM\u6d3b\u7528\u304c\u53ef\u80fd\u3067\u3059\u3002\u4eca\u3053\u305d\u3001CRM\u5c0e\u5165\u3092\u6210\u9577\u6226\u7565\u306e\u4e00\u74b0\u3068\u3057\u3066\u524d\u5411\u304d\u306b\u691c\u8a0e\u3057\u3066\u307f\u3066\u306f\u3044\u304b\u304c\u3067\u3057\u3087\u3046\u304b\u3002<\/p>\n\n\n\n<p><strong><span 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